Dental Front Desk Pro — Growth & Training Path

Ultra Smiles Dental; Inner West; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Growth opportunities

Training & mentorship

Family discounts

Job summary

Ultra Smiles Dental in Dulwich Hill is seeking a full time front desk coordinator to join our growing team. This role would be perfect for you if you have some experience in dental, including as a dental assistant, and you are looking to progress your career, learn new skills and be in a role where there are plenty of opportunities for growth (including practice management opportunities).

You will be the friendly face for our patients, manage bookings using D4W, handle patient inquiries,

Qualifications

• Be friendly, reliable and committed to providing excellent service to our patients.
• Be enthusiastic and always willing to learn.
• Be a team player and contribute to the fun and supportive culture while helping the clinic run efficiently.
• Have strong organisational and communication skills.
• Always strive for efficiency and productivity.
• Have a passion for helping others with an empathetic approach.
• Interested in dentistry and motivated to take on more responsibility within the team.
• Ideally have at least 2 years experience as a dental assistant in Australia (D4W experience is a bonus).

Responsibilities

• Being a friendly face for our patients.
• Processing claims and booking appointments using D4W.
• Communicating with patients about the services we offer and our policies.
• Efficient appointment book and patient management.
• Packing and stocking equipment and supplies.
• Maintaining infection control and sterilisation protocols.
• Ensuring the clinic is neat and tidy.
• Working as a team to ensure smooth daily operations.
• Responding to patient enquiries by phone, email and in person.
• Managing a busy reception with warmth.

Skills

Friendly

Reliable

Communication

Team player

Organisational skills

Empathy

Interest in dentistry

Job description

Ultra Smiles Dental in Dulwich Hill is seeking a full time front desk coordinator to join our growing team. This role would be perfect for you if you have some experience in dental, including as a dental assistant, and you are looking to progress your career, learn new skills and be in a role where there are plenty of opportunities for growth (including practice management opportunities).

You will be the friendly face for our patients, manage bookings using D4W, handle patient inquiries,