Dental Front Desk Associate — Learn & Grow

Darling Downs Dental Group; Toowoomba Regional; On-site; AUD 38,000 - 54,000; Part time

Job summary

Access Dental Services is a locally owned dental practice with a busy team who care about doing things properly.

You’ll learn how to manage the day-to-day running of a busy front desk, including answering calls, booking appointments, welcoming patients and handling payments.

We’re looking for someone reliable, friendly and eager to learn, who will stay calm under pressure, communicate clearly and help the team keep things moving smoothly.

There is training and support to help you grow in the role.

Qualifications

• You might be the right person for us if you are friendly, approachable and enjoy helping people.
• Turn up when you say you will and take commitments seriously.
• Listen when you’re trained, and actually put it into practice.
• Take notes, learn from mistakes and keep improving.

Responsibilities

• Answering and managing calls.
• Booking and managing appointments.
• Welcoming patients and managing check-in/check-out.
• Recalls, confirmations, and cancellations.
• Processing payments and daily front office tasks.
• Working closely with our clinical team.

Skills

Reliability

Communication

Customer service

Team player

Willingness to learn

Organised

Listening

Problem solving

Time management

Job description

Access Dental Services is a locally owned dental practice with a busy team who care about doing things properly.

You’ll learn how to manage the day-to-day running of a busy front desk, including answering calls, booking appointments, welcoming patients and handling payments.

We’re looking for someone reliable, friendly and eager to learn, who will stay calm under pressure, communicate clearly and help the team keep things moving smoothly.

There is training and support to help you grow in the role.