Dental Front Desk & Patient Experience Specialist

1300SMILES Dentists; Caloundra; On-site; AUD 48,000 - 60,000; Full time

Job summary

1300SMILES Dentists in Caloundra invites a friendly receptionist to join our team. You’ll welcome patients, manage appointments, handle enquiries and payments, and keep the front desk running smoothly.

This role supports the clinical team by preparing treatment rooms, sterilising areas, and ensuring patient comfort. If you thrive in a busy, team‑oriented environment, apply to be part of our caring dental practice.

Responsibilities

• Welcoming patients and creating a warm, friendly experience
• Managing appointments, phone calls and patient enquiries
• Handling payments and general reception administration
• Preparing and setting up treatment rooms
• Cleaning, sterilising and maintaining clinical areas
• Supporting the team to keep the practice running smoothly
• Helping patients feel comfortable and well looked after
• Jumping in wherever you're needed - we're a team!

Job description

1300SMILES Dentists in Caloundra invites a friendly receptionist to join our team. You’ll welcome patients, manage appointments, handle enquiries and payments, and keep the front desk running smoothly.

This role supports the clinical team by preparing treatment rooms, sterilising areas, and ensuring patient comfort. If you thrive in a busy, team‑oriented environment, apply to be part of our caring dental practice.