Dental Receptionist - 1300Smiles Caloundra

1300SMILES Ltd; Caloundra; On-site; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Consistent hours

Supportive team environment

Ongoing training and development

Career development opportunities

Established dental group

Job summary

1300Smiles Caloundra is seeking a friendly and organized Dental Receptionist to join our busy practice. You will welcome patients, manage bookings, answer calls, and support everyday admin while ensuring a warm, professional patient experience.

Applicants should have dental reception experience, strong customer service, and be comfortable with computer systems. This role offers a supportive team, consistent hours and opportunities to grow within the dental network.

Qualifications

• Has previous dental reception experience.
• Has strong customer service and communication skills.
• Is friendly, professional and approachable.
• Is organised and able to manage multiple tasks.
• Is confident using computer systems and learning new technology.
• Enjoys working as part of a team.
• Has a positive attitude and takes pride in their work.
• Is passionate about providing a great experience for patients.

Responsibilities

• Welcoming patients and providing a warm, friendly first point of contact.
• Managing patient appointments, bookings and enquiries.
• Answering phone calls and responding to patient enquiries.
• Managing patient records and updating information.
• Processing payments and handling general administrative duties.
• Liaising with dentists, Dental Assistants and the wider practice team.
• Supporting the smooth day-to-day operation of the practice.
• Providing an exceptional patient experience at every interaction.

Skills

Dental reception experience

Customer service

Communication skills

Team player

Job description

Company Description

Are you a friendly, organised and people-focused receptionist looking for your next opportunity?

At 1300Smiles Caloundra, we’re looking for a Dental Receptionist to join our friendly and supportive team. This is a fantastic opportunity for someone who enjoys working with people, creating a welcoming patient experience and being part of a busy and collaborative practice.

Job Description

As our Dental Receptionist, you’ll be responsible for helping the practice run smoothly while providing friendly and professional service to our patients.

Your day-to-day responsibilities will include:

• Welcoming patients and providing a warm, friendly first point of contact


• Managing patient appointments, bookings and enquiries


• Answering phone calls and responding to patient enquiries


• Managing patient records and updating information


• Processing payments and handling general administrative duties


• Liaising with dentists, Dental Assistants and the wider practice team


• Supporting the smooth day-to-day operation of the practice


• Providing an exceptional patient experience at every interaction

Qualifications

We’re looking for someone who:

• Has previous dental reception experience


• Has strong customer service and communication skills


• Is friendly, professional and approachable


• Is organised and able to manage multiple tasks


• Is confident using computer systems and learning new technology


• Enjoys working as part of a team


• Has a positive attitude and takes pride in their work


• Is passionate about providing a great experience for patients

Additional Information

Why join 1300Smiles?

• Consistent hours


• Supportive and friendly team environment


• Ongoing training and development


• Opportunity to develop your career within the dental industry


• Join an established and growing dental group