Dental Receptionist - Consistent Hours, Welcoming Experience

1300SMILES Ltd; Caloundra; On-site; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Consistent hours

Supportive team environment

Ongoing training and development

Career development opportunities

Established dental group

Job summary

1300Smiles Caloundra is seeking a friendly and organized Dental Receptionist to join our busy practice. You will welcome patients, manage bookings, answer calls, and support everyday admin while ensuring a warm, professional patient experience.

Applicants should have dental reception experience, strong customer service, and be comfortable with computer systems. This role offers a supportive team, consistent hours and opportunities to grow within the dental network.

Qualifications

• Has previous dental reception experience.
• Has strong customer service and communication skills.
• Is friendly, professional and approachable.
• Is organised and able to manage multiple tasks.
• Is confident using computer systems and learning new technology.
• Enjoys working as part of a team.
• Has a positive attitude and takes pride in their work.
• Is passionate about providing a great experience for patients.

Responsibilities

• Welcoming patients and providing a warm, friendly first point of contact.
• Managing patient appointments, bookings and enquiries.
• Answering phone calls and responding to patient enquiries.
• Managing patient records and updating information.
• Processing payments and handling general administrative duties.
• Liaising with dentists, Dental Assistants and the wider practice team.
• Supporting the smooth day-to-day operation of the practice.
• Providing an exceptional patient experience at every interaction.

Skills

Dental reception experience

Customer service

Communication skills

Team player

Job description

1300Smiles Caloundra is seeking a friendly and organized Dental Receptionist to join our busy practice. You will welcome patients, manage bookings, answer calls, and support everyday admin while ensuring a warm, professional patient experience.

Applicants should have dental reception experience, strong customer service, and be comfortable with computer systems. This role offers a supportive team, consistent hours and opportunities to grow within the dental network.