Dental Front Desk Coordinator — Patient Care & Scheduling

Bupa Australia; Adelaide; Remote; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Discounts

Tech perks

Lifestyle perks

Job summary

Bupa Dental Tea Tree Plaza is seeking aReceptionist to provide professional front desk services, manage patient appointments, billing, and records with a welcoming, efficient approach.

The role emphasizes quick learning, a positive attitude, and adherence to health, safety, information security standards, along with Bupa values. On-site work at Tea Tree Plaza, with regular weekday hours.

Qualifications

• Receptionist experience is a bonus.
• Manage front desk operations including patient enquiries, appointment scheduling, recalls and reminder calls.
• Process patient billing, payments, invoicing, and coordinate laboratory bookings as required.
• Maintain accurate patient records, documentation and correspondence in line with practice and regulatory requirements.

Responsibilities

• Manage front desk operations and patient enquiries.
• Schedule appointments and recalls; handle reminder calls.
• Process and coordinate patient billing, payments and invoicing.
• Ensure accurate patient records and compliant documentation.

Skills

Receptionist experience

Customer service

Front desk

Billing and payments

Job description

Bupa Dental Tea Tree Plaza is seeking aReceptionist to provide professional front desk services, manage patient appointments, billing, and records with a welcoming, efficient approach.

The role emphasizes quick learning, a positive attitude, and adherence to health, safety, information security standards, along with Bupa values. On-site work at Tea Tree Plaza, with regular weekday hours.