Dental Front Desk & Scheduling Coordinator

Bupa; Bathurst; On-site; AUD 52,000 - 64,000; Full time

Job summary

Receptionist role at The Dental Practice Bathurst in Bathurst, NSW. Join Bupa as the front desk face, managing patient enquiries, scheduling, billing, and records with a patient‑centered approach.

We value a welcoming environment, compliance with health and safety standards, and accurate documentation in line with regulatory requirements. A great chance to contribute to a growing, patient‑focused clinic.

Qualifications

• Manage front desk operations, including patient enquiries, appointment scheduling, recalls, and reminder calls.
• Process patient billing, payments, invoicing, and coordinate laboratory bookings as required.
• Maintain accurate patient records, documentation, and correspondence in line with practice and regulatory requirements.
• Provide a professional, welcoming environment while adhering to health, safety, information security standards, and Bupa’s values.

Responsibilities

• Manage front desk operations, including patient enquiries, appointment scheduling, recalls, and reminder calls.
• Process patient billing, payments, invoicing, and coordinate laboratory bookings as required.
• Maintain accurate patient records, documentation, and correspondence in line with practice and regulatory requirements.
• Provide a professional, welcoming environment while adhering to health, safety, information security standards, and Bupa’s values.

Skills

Front desk operations

Appointment scheduling

Billing and invoicing

Customer service

Job description

Receptionist role at The Dental Practice Bathurst in Bathurst, NSW. Join Bupa as the front desk face, managing patient enquiries, scheduling, billing, and records with a patient‑centered approach.

We value a welcoming environment, compliance with health and safety standards, and accurate documentation in line with regulatory requirements. A great chance to contribute to a growing, patient‑focused clinic.