Dental Front Desk Specialist – Patient Care & Scheduling

Bupa Australia; Brighton; Remote; AUD 45,000 - 60,000; Full time

Job summary

Bupa Dental Brighton is seeking a friendly Receptionist to join our front office team. You will manage patient appointments, handle billing and payments, and oversee records and document management in a busy dental practice.

You should have at least 6 months healthcare reception experience, strong communication, and a customer‑focused approach. We're offering full-time hours Monday to Thursday with alternate Saturdays, onsite parking, and a supportive team in a great Brighton location.

Qualifications

• Minimum 6 months’ experience in a healthcare reception role.
• Motivated self-starter in a fast-paced environment.
• Exceptional communication and interpersonal skills.
• Passionate about customer service and patient care.
• Organised with attention to detail.
• Ability to build rapport with patients cheerfully.

Responsibilities

• Provide reception services at the front office.
• Manage patient appointments and billing.
• Process payment receipts and oversee records and document management.

Skills

Communication skills

Interpersonal skills

Customer service

Organised

Attention to detail

Job description

Bupa Dental Brighton is seeking a friendly Receptionist to join our front office team. You will manage patient appointments, handle billing and payments, and oversee records and document management in a busy dental practice.

You should have at least 6 months healthcare reception experience, strong communication, and a customer‑focused approach. We're offering full-time hours Monday to Thursday with alternate Saturdays, onsite parking, and a supportive team in a great Brighton location.