Dental Front Desk Pro - Patient Care & Scheduling

Bupa; Perth; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance discounts

Tech perks

Lifestyle perks

Job summary

Bupa's East Victoria Park Dental is seeking a full-time Receptionist to manage front desk operations, greet patients, schedule appointments and handle billing and records with accuracy. You’ll contribute to a welcoming, compliant clinic environment and support digital systems and health-security standards.

The role emphasizes a quick learner with a positive can-do attitude, with opportunities for growth within a large healthcare group. AI-assisted interview as part of application.

Qualifications

• To provide professional and friendly reception services at the front office of the Dental Practice, while efficiently managing patient appointments, billing and payment processing, as well as maintaining accurate patient records and documentation.

Responsibilities

• Manage front desk operations, including patient enquiries, appointment scheduling, recalls, and reminder calls.
• Process patient billing, payments, invoicing, and coordinate laboratory bookings as required.
• Maintain accurate patient records, documentation, and correspondence in line with practice and regulatory requirements.
• Provide a professional, welcoming environment while adhering to health, safety, information security standards, and Bupa’s values.

Job description

Bupa's East Victoria Park Dental is seeking a full-time Receptionist to manage front desk operations, greet patients, schedule appointments and handle billing and records with accuracy. You’ll contribute to a welcoming, compliant clinic environment and support digital systems and health-security standards.

The role emphasizes a quick learner with a positive can-do attitude, with opportunities for growth within a large healthcare group. AI-assisted interview as part of application.