Dental Practice Receptionist: Patient Care & Scheduling

Bupa; Melbourne; On-site; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance discounts

Apple partnerships

Samsung partnerships

JB Hi-Fi partnerships discount

Gym and spa discounts

Job summary

Bupa is seeking a Receptionist to support front desk operations at our Dental Practices in Melbourne. You will manage patient appointments, handle billing and payments, and oversee records and document management with a customer‑focussed, friendly approach.

The role requires at least 6 months in a healthcare reception setting or as a Dental Assistant moving into reception, with excellent communication, organisation and a cheerful demeanour. AI interview may be part of the process.

Qualifications

• Minimum 6 months’ experience in a healthcare reception role, or Dental Assistant experience with an interest in moving into reception.
• You're a motivated self-starter in a fast paced and dynamic role
• Exceptional communication and interpersonal skills
• Passionate about customer service and patient care
• Organised with attention to detail
• Ability to build rapport with patients in a cheerful, light-hearted manner

Responsibilities

• Provide reception services at the front office of our Dental Practices, manage patient appointments, billing, payment receipts and oversee records and document management

Skills

Customer service

Communication

Interpersonal skills

Organisation

Job description

Bupa is seeking a Receptionist to support front desk operations at our Dental Practices in Melbourne. You will manage patient appointments, handle billing and payments, and oversee records and document management with a customer‑focussed, friendly approach.

The role requires at least 6 months in a healthcare reception setting or as a Dental Assistant moving into reception, with excellent communication, organisation and a cheerful demeanour. AI interview may be part of the process.