Dental Front Desk & Chairside Support

The Dental Club; Caboolture; On-site; AUD 55,000 - 75,000; Full time

Job summary

The Dental Club Caboolture seeks a friendly Front Office Coordinator to warmly welcome patients, manage bookings and handle payments, while providing essential administrative support to clinicians and the wider team.

In addition to front desk duties, you may assist chairside when trained, follow practice procedures and protect patient privacy. Experience with practice-management software and dental reception is highly desirable.

Qualifications

• Experience in dental reception with appointment books and patient accounts.
• Certificate III or IV in Dental Assisting desirable.
• Strong communication and data-entry skills.
• Ability to work independently while supporting the wider clinical team.

Responsibilities

• Welcome patients and visitors professionally.
• Answer and manage telephone calls, messages and emails.
• Schedule and coordinate appointments accurately.
• Process patient payments and refunds.
• Provide chairside assistance when trained.
• Maintain practice systems and records.

Skills

Dental reception

Patient service

Communication

Data entry

Computer literacy

Team collaboration

Education

Certificate III/IV in Dental Assisting

Tools

Practice-management software

Job description

The Dental Club Caboolture seeks a friendly Front Office Coordinator to warmly welcome patients, manage bookings and handle payments, while providing essential administrative support to clinicians and the wider team.

In addition to front desk duties, you may assist chairside when trained, follow practice procedures and protect patient privacy. Experience with practice-management software and dental reception is highly desirable.