Dental Assistant/Receptionist - 1300Smiles Rockhampton

1300 Smiles Dentists; Rockhampton Regional; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Onsite parking

Training and career development

Job summary

1300SMILES Rockhampton is seeking a motivated and reliable Dental Assistant/Receptionist to join our established team in a permanent full-time role. You’ll work across both the surgery and front desk, gaining broader experience and a strong understanding of how a dental practice operates.

Previous dental experience is preferred, but we’re happy to train someone with a strong background in reception or customer service.

Qualifications

• Dental Assistant or Reception experience preferred.
• Certificate III or IV in Dental Assisting or willingness to work toward one.
• Strong communication and patient-focused approach.
• Reliable, team-focused and able to learn new systems.

Responsibilities

• Assist dentists and oral health therapists chairside during treatment.
• Prepare treatment rooms and set up instruments before appointments.
• Sterilise instruments and follow infection control protocols.
• Welcome patients and help them feel comfortable during visits.
• Manage appointment bookings, recalls and patient records.
• Answer calls and patient enquiries.
• Support patients with questions about appointments, treatment and payments.
• Assist with general administration across the practice.
• Collaborate with clinical and reception teams to ensure a smooth patient experience.

Skills

Dental assisting

Reception experience

Customer service

Computer literacy

Team player

Education

Certificate III/IV in Dental Assisting

Job description

Dental Assistant/Receptionist - 1300Smiles Rockhampton

Looking for a long-term role where you can build your skills across both dental assisting and reception?

1300SMILES Rockhampton is looking for a motivated and reliable Full-Time Dental Assistant/Receptionist to join our established team. This is a permanent opportunity for someone who enjoys working with people in a fast paced enviroment, takes pride in patient care and is looking to build a long-term career in dentistry.

You’ll have the opportunity to work across both the surgery and front desk, giving you broader experience and a great understanding of how a dental practice operates. Previous dental experience is preferred, however, we’re happy to train someone with the right attitude and a strong background in reception or customer service.

Job Description

Your responsibilities will include:

• Assisting our dentists and oral health therapists chairside during treatment
• Preparing treatment rooms and setting up instruments before appointments
• Sterilising instruments and following infection control protocols
• Welcoming patients and helping them feel comfortable throughout their visit
• Managing appointment bookings, recalls and patient records
• Answering calls and patient enquiries
• Supporting patients with questions around appointments, treatment and payments
• Assisting with general administration across the practice
• Working closely with the clinical and reception teams to provide a smooth patient experience

Qualifications

To succeed in the role, you will bring:

• A professional, positive attitude and strong attention to detail
• The ability to thrive in a fast-paced environment
• A genuine interest in building a long-term career in dentistry
• Dental Assistant or Reception experience, ideally within a dental or medical setting (preferred, not essential)
• Certificate III or IV in Dental Assisting, or a willingness to work towards one (advantageous)
• A warm, professional manner and strong communication skills
• Confidence using computers and learning new systems
• A reliable, team-focused approach
• A willingness to learn and work across both clinical and reception duties

Additional Information

Why join 1300SMILES Rockhampton?

• Permanent full-time opportunity – Build your career with an established local practice.
• Learn both sides of the practice – Gain hands‑on experience across dental assisting and reception.
• Training and support – Develop your skills with an experienced team who are happy to share their knowledge.
• Varied clinical exposure – Gain experience across treatments including children’s dentistry, implants and clear aligners.
• Convenient location – Free onsite parking with public transport nearby.
• Career development – Access training and career opportunities across the wider Abano Healthcare network of 200+ practices in Australia and New Zealand.

1300SMILES, proudly a part of the Abano Healthcare Network.

At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.