Dental Assistant & Patient Care Coordinator

Ashfield Dental Centre; Sydney; Presencial; AUD 60.000 - 80.000; Jornada completa

Descripción de la vacante

Ashfield Dental Centre and Signature Dental are modern, well-established dental practices in Sydney's Inner West. A friendly, supportive and professional team offers a varied role where no two days are exactly the same and opportunities to develop skills in patient coordination, reception and dental assisting.

This is a hands-on role with initiative and a genuine commitment to providing an excellent patient experience across chairside support, scheduling and patient care coordination in a busy

Formación

• Warm, friendly and confident communicating with patients, both in person and over the phone.
• Organised, reliable and able to multitask.
• Comfortable following up with patients in a genuine, caring and professional manner.
• Team player who is happy to help wherever needed.
• Positive attitude and takes pride in their work.
• Experience with dental practice management software is an advantage.

Responsabilidades

• Supporting dentists with chairside procedures, sterilisation, infection control and ensuring surgeries run efficiently.
• Welcoming patients, answering calls, managing appointments, handling enquiries and helping the day run smoothly.
• Contacting patients regarding outstanding treatment, overdue appointments and recalls, and helping them organise their dental care.
• Helping patients understand their treatment plans, assisting with bookings and ensuring they feel supported throughout their dental journey.
• Working closely with dentists and team to improve systems, enhance the patient experience and contribute to the growth of the practices.

Conocimientos

Patient communication

Organization & multitasking

Follow-up with patients

Team player

Positive attitude

Dental software experience

Herramientas

Dental practice management software

Descripción del empleo

Dental Assistant & Patient Care Coordinator

This is a varied, hands-on role combining dental assisting, reception and patient care coordination. You will be involved in different aspects of the practice, taking initiative and genuinely caring about providing an excellent patient experience.

Key responsibilities

• Supporting dentists with chairside procedures, sterilisation, infection control and ensuring surgeries run efficiently
• Welcoming patients, answering calls, managing appointments, handling enquiries and helping the day run smoothly
• Contacting patients regarding outstanding treatment, overdue appointments and recalls, and helping them organise their dental care
• Helping patients understand their treatment plans, assisting with bookings and ensuring they feel supported throughout their dental journey
• Working closely with dentists and team to improve systems, enhance the patient experience and contribute to the growth of the practices

About you

• Warm, friendly and confident communicating with patients, both in person and over the phone
• Organised, reliable and able to multitask
• Comfortable following up with patients in a genuine, caring and professional manner
• Team player who is happy to help wherever needed
• Positive attitude and takes pride in their work
• Experience with dental practice management software is an advantage

About us

Ashfield Dental Centre and Signature Dental are modern, well-established dental practices in Sydney's Inner West.

A friendly, supportive and professional team

A varied role where no two days are exactly the same

Modern, well-established dental practices in Sydney's Inner West

Opportunities to develop your skills in patient coordination, reception and dental assisting

A workplace where your ideas, initiative and contribution are valued

The opportunity to grow with expanding practices