Dementia Services: Events & Workforce Lead

CatholicCare Central Queensland; Rockhampton Regional; On-site; AUD 65,000 - 90,000; Full time

Job summary

CatholicCare Central Queensland in Rockhampton, QLD, is seeking a Dementia Services Workforce & Events Coordinator to lead events and coordinate staff for the Dementia Together Program.

You will oversee event planning, scheduling, staff development and stakeholder engagement, building strong relationships with partners while delivering high-quality, compliant services. This role offers diverse duties and professional growth.

Qualifications

• A relevant qualification and/or demonstrated experience in workforce coordination, staff supervision, event coordination, project administration, aged care, community care or a related service environment.
• Demonstrated ability to coordinate and supervise staff, provide constructive feedback and manage routine workplace issues, including difficult conversations.
• Strong organisational and time management skills, with the ability to coordinate multiple events, rosters and competing priorities.
• Well-developed verbal and written communication skills and the ability to engage respectfully with diverse stakeholders.
• Cultural awareness and an understanding of the needs of people living with dementia and their carers.
• Strong problem-solving and critical-thinking skills.
• Practical proficiency in Microsoft Office and corporate or scheduling systems.
• A current Queensland C Class Driver's Licence.

Responsibilities

• Planning and coordinating events in consultation with internal and external stakeholders.
• Managing event logistics, including venues, catering, suppliers and contractors.
• Providing day-to-day supervision and support to a designated team of Support Workers.
• Supporting staff training, development and completion of relevant competencies.
• Developing and maintaining staff schedules and rosters in line with program requirements and relevant industrial instruments.
• Building and maintaining positive relationships with stakeholders, suppliers and service providers.
• Monitoring event and service outcomes, gathering feedback and identifying opportunities for continuous improvement.
• Maintaining accurate records and ensuring administrative and compliance requirements are met.

Skills

Workforce coordination

Event coordination

Staff supervision

Team leadership

Scheduling

Communication

Problem solving

Education

Qualification in workforce coordination

Tools

Microsoft Office

Scheduling systems

Job description

CatholicCare Central Queensland in Rockhampton, QLD, is seeking a Dementia Services Workforce & Events Coordinator to lead events and coordinate staff for the Dementia Together Program.

You will oversee event planning, scheduling, staff development and stakeholder engagement, building strong relationships with partners while delivering high-quality, compliant services. This role offers diverse duties and professional growth.