Dementia Services Workforce & Events Coordinator - Mackay

CatholicCare Central Queensland; Mackay Regional; On-site; AUD 60,000 - 80,000; Full time

Job summary

CatholicCare Central Queensland is seeking a Dementia Services Workforce & Events Coordinator in Mackay to lead event planning and delivery within the Dementia Together Program. You will supervise a team of Support Workers, coordinate rosters, liaise with stakeholders and ensure compliance and quality in program delivery.

The role offers flexible hours with part-time or full-time options, and focuses on meaningful engagement for people living with dementia and their families.

Qualifications

• A relevant qualification and/or demonstrated experience in workforce coordination, staff supervision, event coordination, project administration, aged care or community care.
• Ability to coordinate and supervise staff and handle routine workplace issues.
• Strong organisational and time management skills for multiple events and rosters.
• Well-developed verbal and written communication with diverse stakeholders.
• Cultural awareness and understanding of dementia care needs.
• Strong problem-solving and critical-thinking skills.
• Proficiency in Microsoft Office and scheduling systems.
• Current Queensland C Class Driver's Licence.

Responsibilities

• Planning and coordinating events in consultation with internal and external stakeholders.
• Managing event logistics, including venues, catering, suppliers and contractors.
• Providing day-to-day supervision and support to a designated team of Support Workers.
• Supporting staff training, development and completion of relevant competencies.
• Developing and maintaining staff schedules and rosters in line with program requirements and relevant industrial instruments.
• Building and maintaining positive relationships with stakeholders, suppliers and service providers.
• Monitoring event and service outcomes, gathering feedback and identifying opportunities for continuous improvement.
• Maintaining accurate records and ensuring administrative and compliance requirements are met.

Skills

Event coordination

Staff supervision

Workforce coordination

Project administration

Time management

Education

Relevant qualification in care coordination

Tools

Microsoft Office

Scheduling systems

Job description

Dementia Services Workforce & Events Coordinator - Mackay

CatholicCare Central Queensland - Mackay QLD

• Make a difference in the lives of people living with dementia and their families
• Combine event coordination, workforce scheduling and team leadership
• Join a supportive, values-driven organisation with opportunities for professional development
• This position offers flexibility in employment hours, with the opportunity to be appointed on a part-time or full-time basis, depending on the successful applicant and program requirements.

Make a difference that matters

At CatholicCare Central Queensland, we believe everyone deserves the opportunity to live well, maintain their independence and remain connected to their community.

As our Dementia Services Workforce & Events Coordinator, you will play an important role in supporting the delivery of the Dementia Together Program. You will bring people, events and services together to create meaningful experiences for people living with dementia, their families and carers.

This is a varied and rewarding opportunity for someone who enjoys coordinating events, supporting a team and building strong relationships with a range of stakeholders.

About the role:

You will be responsible for coordinating and delivering high-quality events that support the objectives of the Dementia Together Program, while also providing day-to-day coordination and supervision of a designated team of Support Workers.

Working closely with the Dementia Services Manager, you will oversee event planning and logistics, workforce scheduling, staff development and stakeholder engagement to ensure services and events are delivered effectively.

No two days will necessarily look the same, with a balance of planning, coordination, team support and administration.

Your key responsibilities will include:

• Planning and coordinating events in consultation with internal and external stakeholders.
• Managing event logistics, including venues, catering, suppliers and contractors.
• Providing day-to-day supervision and support to a designated team of Support Workers.
• Supporting staff training, development and completion of relevant competencies.
• Developing and maintaining staff schedules and rosters in line with program requirements and relevant industrial instruments.
• Building and maintaining positive relationships with stakeholders, suppliers and service providers.
• Monitoring event and service outcomes, gathering feedback and identifying opportunities for continuous improvement.
• Maintaining accurate records and ensuring administrative and compliance requirements are met.

About you

You are an organised and proactive professional who enjoys bringing people together, coordinating activities and supporting a team to achieve positive outcomes.

You are confident managing competing priorities, communicating with a diverse range of people and finding practical solutions when challenges arise. You also understand the importance of creating inclusive and meaningful experiences for people living with dementia and their carers.

To be successful in this role, you will have:

• A relevant qualification and/or demonstrated experience in workforce coordination, staff supervision, event coordination, project administration, aged care, community care or a related service environment.
• Demonstrated ability to coordinate and supervise staff, provide constructive feedback and manage routine workplace issues, including difficult conversations.
• Strong organisational and time management skills, with the ability to coordinate multiple events, rosters and competing priorities.
• Well-developed verbal and written communication skills and the ability to engage respectfully with diverse stakeholders.
• Cultural awareness and an understanding of the needs of people living with dementia and their carers.
• Strong problem-solving and critical-thinking skills.
• Practical proficiency in Microsoft Office and corporate or scheduling systems.
• A current Queensland C Class Driver's Licence.

Desirable:

Previous experience coordinating events and/or workforce scheduling.

Why join CatholicCare Central Queensland?

We recognise that our people are at the heart of the services we deliver. When you join our team, you will have the opportunity to do meaningful work while being supported in your own professional development and wellbeing.

You will enjoy:

• A supportive and collaborative team environment.
• Opportunities for ongoing learning and professional development.
• The opportunity to develop your leadership and coordination skills.
• Meaningful work supporting people living with dementia, their families and carers.
• Being part of a values-driven organisation that makes a genuine difference in the community.

Pre-employment requirements

The successful applicant must demonstrate their entitlement to work in Australia and disclose any pre-existing injury or disease that may be adversely affected by the inherent requirements of the position.

An offer of employment is subject to satisfactory completion of relevant screening and background checks, including an Australian Federal Police Check, an NDIS Worker Screening Check and a Blue Card, as applicable to the position, before commencement.