Delivery Specialist

The Country Care Group; Townsville City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Membership to Flare HR discounts

Discounted health insurance

Job summary

Country Care Group in Townsville, QLD is seeking a Delivery Driver (Specialist) to deliver mobility equipment such as lift chairs, scooters and walking frames to homes and aged care facilities. You will set up equipment and demonstrate usage, ensuring high levels of customer service.

Role requires an unrestricted driver's licence; forklift licence is advantageous, and compliance with police checks, NDIS worker screening, and vaccination requirements is expected.

Qualifications

• Unrestricted driver's licence required.
• Forklift licence preferred.
• Strong computer literacy and numeracy skills.
• Physically fit for manual handling and delivery tasks.
• Excellent interpersonal skills with empathy and customer focus.
• Police clearance or willingness to obtain one.
• NDIS worker check willingness.
• Evidence of Covid vaccination and flu vaccination.

Responsibilities

• Deliver specialised mobility equipment to private homes, aged care facilities and hospitals.
• Set up and demonstrate equipment to customers.
• Unload and load stock from trucks and containers.
• Receive, pick, and pack stocks and process transport consignments.
• Maintain cleanliness of returned hire stock per policy.
• Provide exceptional customer service during deliveries.

Skills

Unrestricted driver's licence

Forklift licence

Computer literacy

Numeracy skills

Interpersonal skills

Police clearance willingness

NDIS worker check willingness

Vaccination compliance

Job description

Established in 1997, Country Care Group (CCG) is an Australian family owned and operated business with over 700 staff throughout a wide variety of operations across Australia.

With 50 company network stores and over 130 CCG member stores, we are a leading national supplier of a vast range of assistive technology products and in-home aids to assist people living with disability, mobility impairments and the aged.

We're currently seeking a Delivery Driver (Specialist) to join our dynamic team based in Townsville, QLD.

As the Delivery Driver (Specialist), you will play a crucial role in our delivery services, movement/storage of product, loading and unloading of trucks and containers as well as the delivery of mobility equipment such as lift chairs, scooters and walking frames to private houses or aged care facilities and assist in setting up the equipment and demonstrating to the customer as required, all whilst providing exceptional customer service.

A National Police Check clearance will be required for this position, and you must maintain a current unrestricted Drivers Licence, adhere to the Australian road rules and be willing to obtain a NDIS Worker Screening Check. A Forklift licence would be an advantage.

Primary Responsibilities:

• Deliver excellence in customer service
• Clean returned hire stock in line with company policy
• Receive and dispatch stock
• Unpacking, labelling, and storing of goods
• Pick and pack products for delivery
• Process transport consignments
• Undertake specialised deliveries and pickups of Assistive Technology and mobility aids to and/or from private homes, aged care facilities and hospitals
• Setting up and demonstrating the equipment to the customer as required.

Skills & Experience:

• Unrestricted drivers licence
• Have a Forklift licence
• Excellent computer, literacy, and numeracy skills
• Physically fit for manual work

Excellent interpersonal skills demonstrating empathy and compassion in all customer interactions

Police clearance or willingness to obtain one

NDIS worker check or willingness to obtain

Evidence of Covid vaccination and current flu.

Job Perks and Benefits:

• Membership to Flare HR, giving you access to a range of discounts on national and international brands
• Discounted health insurance

Country Care Group is committed to an inclusive workforce and welcomes candidates from culturally diverse backgrounds, people with disabilities, and people of Aboriginal and Torres Strait Islander descent.