Delivery Planner & Driver Lead

King Living, Inc.; Sydney; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Onsite parking

Employee discounts

Family & friends discounts

Job summary

King Living is seeking a Delivery Planner to organize daily runs, lead drivers and coordinate with the warehouse. You will plan routes, validate orders, manage load-out and handle real-time exceptions to keep every delivery on track.

In this hands-on role, you’ll book delivery appointments, communicate delays, monitor DIFOT and safety compliance, and partner with the Delivery Driver Manager to coach the team. Onsite at our Smithfield warehouse in Sydney.

Qualifications

• 1–3 years in dispatch, delivery coordination, logistics or warehouse operations.
• Hands-on with delivery planning, run scheduling and load-out.
• Strong communicator, proactive outbound calls and inbound queries.
• Experience with SAP, Radaro or similar delivery, warehouse or ERP systems.
• Detail-oriented and able to juggle multiple runs and priorities.

Responsibilities

• Plan and sequence daily runs, optimise routes, validate orders, manage load-out and resolve exceptions in real time to keep every run on track.
• Book and confirm delivery appointments, handle inbound scheduling queries, and communicate delays or changes.
• Lead drivers and transport partners daily — run readiness, route clarity, delivery quality. Support onboarding and coaching with the Delivery Driver Manager.
• Keep records accurate across SAP, Radaro and internal systems. Track DIFOT, damage rates and truck utilisation, and uphold CoR and safety compliance.
• Work with the warehouse team to line up stock readiness, pick accuracy and dock flow with the day’s delivery schedule.

Skills

Dispatch

Delivery coordination

Logistics

Warehouse operations

SAP

Radaro

Run scheduling

Load-out

Tools

SAP

Radaro

Job description

King Living is seeking a Delivery Planner to organize daily runs, lead drivers and coordinate with the warehouse. You will plan routes, validate orders, manage load-out and handle real-time exceptions to keep every delivery on track.

In this hands-on role, you’ll book delivery appointments, communicate delays, monitor DIFOT and safety compliance, and partner with the Delivery Driver Manager to coach the team. Onsite at our Smithfield warehouse in Sydney.