Delivery Excellence Manager

Ampol Limited; Sydney; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Total remuneration package

Hybrid work

Employee share scheme

Novated lease

Fuel discount

Volunteer day

Learning & development

Discounts & rewards

Job summary

Ampol Limited is seeking a Delivery Excellence Manager within Tech, Digital & Data to codify delivery standards and drive scalable capability across the organisation.

You will lead a team of practice leads, coach delivery teams, and partner with senior stakeholders to improve governance, planning, and artefact quality while upholding SAFe, Agile, and Wagile principles.

Hybrid work arrangement is supported, with flexible office time to connect and collaborate.

Qualifications

• Experience in delivery governance and transformation at enterprise scale.
• Ability to define and embed what good looks like in delivery.
• Strong stakeholder management and coaching skills.

Responsibilities

• Set and maintain minimum delivery standards, templates, and ways of working across platforms.
• Coach and develop a team of practice leads in delivery, BA, and assurance.
• Drive quality reviews and continuous improvement of delivery artefacts.
• Identify gaps and drive improvements in delivery execution.

Skills

Delivery governance

Enterprise delivery maturity

SAFe

Agile

Scrum

Wagile

Coaching

Stakeholder management

Communication

Influencing

Job description

At Ampol, we believe in thePower of Us- the extraordinary power of people to connect, act, and make a difference.

As a leading energy companyoperatingacross Australia, New Zealand, Singapore and from the United States, our work spans fuel supply, energy solutions, convenience retail, infrastructure,tradingand shipping. Every role at Ampol plays a part in something bigger - powering progress for our customers, communities, and people.

Your career here is yours to shape. We back our people with real opportunities, the tools to grow, and a culture that rewards ownership and initiative. Whetheryou’redeepening yourexpertiseor taking on something new,we’llsupport you to power a career that works for you.

We’rebuilding a workplace where everyone feels welcome, respected, and valued - because when people are free to be themselves, powerful things happen

Tech, Digital & Data @ Ampol

Technology, Digital and Data at Ampol are dedicated to empowering our business through technology-enabled differentiation, strengthening our foundations to build sustainable value for the future. Our team thrives on the challenge of innovation—dreaming upbig ideas, questioning the norm, and tackling complex problems. Together, we are shaping afuturethat not only meets the needs of today butanticipatesthe demands of tomorrow.

Our approach isanchoredin data-driven decision-makingand advanced technology integration, allowing us to create seamless and personalized customer experiences that truly resonate. By prioritizing value-based decisions and outcomes, weensure that TDDdrives meaningful impact and measurable outcomes for the Ampol Group, leaving a lasting impact on our business and our customers.

About the role:
Reporting to the Head of Transformation, the Delivery Excellence Manager owns delivery governance standards across TDD, setting clear expectations for how work is planned, executed, governed, and assured.
Acting as a Centre of Excellence, this role is accountable for the quality, consistency, and audit-readiness of core delivery artefacts (including Tech Design, RAID, and Change Log), while establishing minimum standards, coaching teams, and building reusable frameworks to enable scalable delivery. The role drives upliftof delivery standards, and leads a team of practice leads spanning delivery, business analysis, and capacity assurance.

KeyResponsibilities

• Own and set minimum delivery standards, templates, and ways of working (SAFe, Agile, PRINCE2) across all platforms -ensuring artefacts are complete, current, and audit-ready.
• Lead, coach, and develop a team of practice leads across delivery, business analysis, and capacity assurance.
• Drive delivery capability uplift through coaching, quality reviews of artefacts, and community of practice facilitation.
• Identifysystemic quality gaps, challenge non-compliance, and drive continuous improvement in delivery execution and artefact quality.

Qualifications & Experience

• Proven experience in delivery governance, operational delivery, or transformation roles, witha track recordof lifting delivery maturity at an enterprise level (not purely project or team-level delivery).
• Solid grounding in delivery frameworks such asSAFe, Agile, Scrum, andWagile, with hands-on coaching experience - able to define and embed "what good looks like"
• Experience contributing to or implementing operating models, with a strong understanding of how delivery, governance, and planning disciplines connect end-to-end.
• Skilled in continuous/big roomplanning approaches and comfortable driving planning cadences across multi-disciplinary teams.
• Demonstrated people leadership experience, managing and developing teams across delivery, business analysis, and assurance disciplines.
• Strong stakeholder management skills, with credibility and confidence engaging senior technical and business leaders.
• Excellent communication and influencing skills, with the ability to coach and uplift teams rather than enforce compliance.
• Our totalremunerationis competitive.This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars!
• We are flexible.Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
• We value recognition.We have an internal recognition platform amplifying the achievements of those who dogreat workanddemonstrateour capabilities and values.
• Career development and learning opportunitiesincluding LinkedIn Learning and other tailored training solutions.
• BabyCarePackage- financial and flexible support for parents transitioning back to work.
• Need some wheels?Novated Lease options are available.
• Invest in your future with theEmployee Share Scheme
• Access to Ampol's Benefits & Recognition platformproviding you access to retail discounts and cashbacks at over 500+ retailers in Australia thatassistwith everyday living expenses
• Care for your Community.Spend one paid day a year volunteering with one of our Ampol Foundation partners.