Deckhand | Journey Beyond Cruise Sydney

Journey Beyond

Sydney

On-site

AUD 34,000 - 44,000

Full time

37 hours ago

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Benefits offered by this job

Employee discounts

Study assistance

Career progression

Parental leave

Private health discounts

Employee assistance program

Merchandise discounts

Referral program

Job summary

Journey Beyond Cruise Sydney seeks a motivated Deckhand to join our Marine Operations team on a casual, immediate-start basis. You will look after the vessel, ensure guest safety and deliver high-quality service.

Ideal candidates hold a General Purpose Hand Certificate 1 in Marine Operations (or higher), NSW RSA, First Aid & CPR, and bring on-site hospitality experience. You must be flexible to work evenings, weekends and holidays.

Qualifications

GPH Certificate 1 or higher in Marine Operations.
NSW RSA competency required.
First Aid & CPR certification essential.
Excellent communication and teamwork.
Ability to stand long shifts and work at sea.

Responsibilities

Provide high-quality customer service on-board.
Handle mooring lines, anchor, gangway; assist watch keeping.
Perform constant deck rounds.
Assist guests moving around vessel safely.
Stock the vessel's bar between cruises.
Follow safety procedures per vessel SMS.
Daily cleaning and housekeeping.
Be the first responder in emergencies.

Skills

Deckhand experience

Hospitality experience

Customer service

Communication skills

Team player

Energy and reliability

Education

General Purpose Hand Certificate 1 in Marine Operations

NSW RSA Competency Card

First Aid & CPR

Job description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Journey Beyond Cruise Sydney provides a luxuriously unique way for guests to experience the beautiful Sydney Harbour. Our exclusive 78ft luxury cruiser the ‘Spirit of Migloo’ boasts uninterrupted 360-degree views while guests enjoying an amazing culinary experience including regionally sourced food and prestigious wines. Departing from Darling Harbour, Cruise Sydney provides lunch and dinner cruises as well as private charter events.

About Journey Beyond

Journey Beyond is Australia’s leading experiential tourism group, operating 35 brands across Australia and New Zealand that connect guests to the land and to each other. The group was formed in 2016 and now includes:

Rail & Touring: Iconic trains: The Ghan, Indian Pacific, Great Southern, The Overland and Vintage Rail Journeys, the Murray Princess, Adelaide Sightseeing, premium small-group outback operator Outback Spirit and New Zealand coach tour specialist Grand Pacific Tours.
Resorts & Lodges: Ayers Rock Resort, Kakadu Crocodile Hotel, Kingfisher Bay Resort and K'gari Beach Resort, Sal Salis Ningaloo Reef and Monarto Safari Resort.
Experiences & Attractions: Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises, Journey Beyond Cruise Sydney, Melbourne Skydeck, Eureka 89, Alice Springs Telegraph Station, Exmouth Dive and Whalesharks Ningaloo, Mosman Gorge Cultural Centre, Captain Cook Cruises Sydney & Perth, Starship Sydney, The Jackson, Bells Functions, Swan Valley Tours, Red Cat Adventures, Whitsunday Jetski Tours, K'gari Explorer Tours, and Island Connections: Bruny Island, the Whitsundays, K’gari, Darwin -Mandorah, Tiwi Islands and Groote Eylandt.

www.journeybeyond.com

About the Role

We currently have the opportunity for a motivated Deckhand to join our team here at Journey Beyond Cruise Sydney. This is a casual position with an immediate start. You must have a GPH certificate of competence 1 in Marine Operations, or higher. In this role, you are primarily responsible for looking after the vessel, plus the safety and comfort of all guests on board while delivering high-quality service.

The ideal candidate will be someone with a positive "can-do" attitude, strong on-vessel experience, and a team player with excellent communication skills. They will also be willing to go above and beyond for our guests, crucial in achieving our goal of sharing special places and shaping lasting memories. Sound knowledge of the local area is a plus.

As a Deckhand and member of the Marine Operations crew, your daily duties include but are not limited to;

Provide high-quality customer service and experiences to guests on-board
All deck-hand shipboard duties like handling mooring lines, anchor, gangway. and assist in watch keeping
Perform constant deck rounds
Assist guests with moving around vessel ensuring they are safe
Assist other team members while cruising if necessaryStocking up the vessel's bar in between cruises
Perform tasks to follow safety procedures as per vessel SMS
Daily cleaning duties, including general vessel cleaning and housekeeping
Be the first responder in emergency situations

About You

To be successful in this role you will know your stuff, be an all-rounder with deckhand and hospitality experience, and particularly passionate about guest experiences. You will have an energy that's dynamic and you have fun when you work. Who you are is important to us – we want you to be yourself, genuine, personable and be able to demonstrate your hospitality skills to the highest standards.

Previous experience as a Deckhand, within the Hospitality industry is a plus
General Purpose Hand Certificate 1 in Marine Operations or higher (essential)
NSW Responsible Service of Alcohol (RSA) Competency Card (essential)
Provide First Aid & CPR (essential)
Strong personal presentation skills and team player
Sound swimming skills and physical fitness
Be highly self-motivated, with great energy and the ability to multi-task
Excellent communication and interpersonal skills
Reliable, self-motivated and proactive
The flexibility to work varied hours including evenings, weekends, and public holidays
Have the necessary working entitlements to work in Australia
Must not be affected by sea sickness