Deckhand | Island Connections NT

Nearheal; Darwin; Hybride; AUD 52 000 - 68 000; Temps partiel

Avantages offerts par ce poste

Discounts on travel

Career progression

Study assistance policy

Parental leave

Employee assistance program

Purchased leave

Merchandise discounts

Generous discounts on Journey Beyond

Résumé du poste

Island Connections NT, part of Journey Beyond, is seeking a motivated Deckhand to join our team aboard high-speed vessels operating between Darwin, Mandorah and Tiwi Islands. In this casual role you'll assist with guest services, line handling, stock, and vessel presentation to ensure safe, memorable journeys.

You’ll be hands-on, safety-focused, and ready to work outdoors with a friendly, professional manner.

Qualifications

• Elements of Shipboard Safety.
• OchreCard (Working with Children Check) or equivalent clearance.
• First Aid & CPR (highly regarded).
• 1+ years of customer service & cash-handling experience.
• Sound knowledge of the region, vessels and rope handling.
• Minimum 6 months sea time (highly regarded).
• Basic computer skills and stock control experience.

Responsabilités

• Welcome guests, assist with luggage and enquiries, and communicate service updates.
• Sell ferry tickets, beverages and onboard products; identify upsell opportunities.
• Assist with safe arrivals and departures; handle lines and secure gangways under direction.
• Inspect ropes and deck equipment; report defects promptly.
• Keep vessel and crew areas clean, organized and ready for service.
• Maintain onboard stock; rotate products and complete stocktakes.
• Handle cash, tickets and freight accurately per procedures.
• Complete logs, checklists, and timesheets on time.
• Support safety procedures and maritime workplace safety requirements.

Connaissances

Shipboard Safety

OchreCard

First Aid CPR

Customer Service

Cash Handling

Rope Handling

Sea Time

Stock Control

Computer Skills

Formation

Industry safety basics or maritime training

Outils

POS systems

Description du poste

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Island Connections Northern Territory is your quickest link between Darwin, Mandorah, and the Tiwi Islands. Conducting up to 14 daily return services to Mandorah and operating four times a week to the Tiwi Islands, Island Connections Northern Territory looks after guests on our state-of-the-art, high-speed catamarans.

About Journey Beyond

Journey Beyond is Australia's leading experiential tourism group, operating 35 brands across Australia and New Zealand that connect guests to the land and to each other. The group was formed in 2016 and now includes:

• Rail & Touring: Iconic trains: The Ghan, Indian Pacific, Great Southern, The Overland and Vintage Rail Journeys, the Murray Princess, Adelaide Sightseeing, premium small-group outback operator Outback Spirit and New Zealand coach tour specialist Grand Pacific Tours.
• Resorts & Lodges: Ayers Rock Resort, Kakadu Crocodile Hotel, Kingfisher Bay Resort and K'gari Beach Resort, Sal Salis Ningaloo Reef and Monarto Safari Resort.
• Experiences & Attractions: Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises, Journey Beyond Cruise Sydney, Melbourne Skydeck, Eureka 89, Alice Springs Telegraph Station, Exmouth Dive and Whalesharks Ningaloo, Mosman Gorge Cultural Centre, Captain Cook Cruises Sydney & Perth, Starship Sydney, The Jackson, Bells Functions, Swan Valley Tours, Red Cat Adventures, Whitsunday Jetski Tours, K'gari Explorer Tours, and Island Connections: Bruny Island, the Whitsundays, K’gari, Darwin -Mandorah, Tiwi Islands and Groote Eylandt.

About the Role

Bring your energy, practical skills and passion for great service aboard as a Deckhand with Island Connections NT. In this casual position, you'll play a vital role in delivering safe, smooth and memorable journeys for every guest.

This varied, hands-on position combines vessel operations with genuine guest connection. One moment you'll be welcoming passengers and answering questions, then handling lines, preparing gangways, managing stock or helping keep the vessel presentation-ready.

What You'll Be Doing

• Welcome guests, assist with luggage & enquiries, and keep everyone informed about service updates
• Sell ferry tickets, beverages and onboard products while identifying opportunities to up-sell and cross-sell
• Help deliver safe arrivals and departures by handling lines, positioning, and securing gangways & ramps under the Vessel Master’s direction
• Inspect ropes and deck equipment, promptly reporting defects or damage
• Keep the vessel, pontoons and crew areas clean, organised and ready for service
• Maintain onboard stock, rotate products, complete requisitions and stocktakes, minimising waste
• Handle cash, tickets and freight accurately & securely in line with procedures
• Complete logs, checklists, timesheets and operational paperwork accurately and on time
• Support emergency procedures and uphold maritime & workplace safety requirements

About You

You’re a dependable, motivated and proactive team player who enjoys helping people and getting involved. You communicate confidently, stay composed when things get busy, and take pride in delivering friendly, professional service.

Safety is always front of mind, and you’re quick to spot and report potential issues. You learn quickly, pay attention to detail, and are happy to balance customer-facing responsibilities with practical deck, cleaning, stock and administration duties. Above all, you’ll bring a positive attitude, professional presentation and genuine enthusiasm for tourism and life on the water.

The successful candidate will have the physical capacity to work on their feet for extended periods and safely lift, move and store stock weighing up to 20 kg. They will hold full working rights in Australia.

Qualifications and Experience

• Elements of Shipboard Safety
• OchreCard (Working with Children Check), or Interim Statutory Declaration & Police Clearance
• First Aid & CPR (highly regarded)
• 1+ years of customer service & cash-handling experience
• Sound knowledge of the region, vessels and rope handling
• A minimum of 6 months’ sea time (highly regarded)
• Basic computer skills and experience with product rotation and stock control

Ready to take your maritime career in an exciting new direction? If you enjoy working outdoors, thrive in a fast-paced team, and want a role where every day brings something different, this is your chance to come aboard!

Bring your energy, initiative, and help create safe, unforgettable journeys for every guest.

A pre-employment medical and National Police Check may be required as part of this recruitment process.

Applications will be reviewed as they're received.

As a Journey Beyond employee, you'll enjoy:

• Generous discounts on Journey Beyond travel and experiences
• An attractive salary and positive work environment
• Study Assistance Policy
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Employee Assistance Program
• Discounts on Journey Beyond merchandise