Deckhand | Island Connections NT

Journey Beyond; Darwin; Vor Ort; AUD 50.000 - 65.000; Teilzeit

Benefits dieser Stelle

Discounts on travel

Competitive salary

Study assistance

Career progression

Employee referrals

Parental Leave

Purchased Leave

Private health discounts

Employee assistance program

Merchandise discounts

Zusammenfassung

Journey Beyond is seeking a Deckhand for Island Connections NT in Darwin. This casual, hands-on role blends vessel operations with guest service aboard high-speed catamarans, supporting safe arrivals, deck duties, stock control and customer engagement.

You’ll welcome guests, assist with luggage, handle lines, and maintain presentation-ready vessels while staying safety conscious and ready to assist the Vessel Master as needed.

Qualifikationen

• Elements of Shipboard Safety.
• OchreCard or equivalent background check.
• First Aid & CPR appreciated and beneficial.
• Knowledge of the region, vessels and rope handling.
• Minimum sea time is valued.

Aufgaben

• Welcome guests, assist with luggage and enquiries, and inform on service updates.
• Sell ferry tickets, beverages and onboard products; identify up-sell opportunities.
• Ensure safe arrivals/departures by handling lines and securing gangways under direction.
• Inspect ropes and deck equipment; report defects promptly.
• Keep vessel, pontoons and crew areas clean and ready for service.
• Maintain onboard stock, rotate products and complete stock takes.
• Handle cash, tickets and freight securely per procedures.
• Complete logs, checklists and timesheets accurately and on time.
• Support emergency procedures and uphold safety standards.

Kenntnisse

Elements of Shipboard Safety

Sound knowledge of region and vessels

Rope handling

First Aid & CPR

Customer service

Sea time

Basic computer skills

Stock rotation

Ausbildung

OchreCard (Working with Children Check) or Interim Statutory Declaration & Police Clearance

First Aid & CPR (highly regarded)

Jobbeschreibung

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Island Connections Northern Territory is your quickest link between Darwin, Mandorah, and the Tiwi Islands. Conducting up to 14 daily return services to Mandorah and operating four times a week to the Tiwi Islands, Island Connections Northern Territory looks after guests on our state-of-the-art, high-speed catamarans.

About Journey Beyond

Journey Beyond is Australia's leading experiential tourism group, operating 35 brands across Australia and New Zealand that connect guests to the land and to each other. The group was formed in 2016 and now includes:

• Rail & Touring: Iconic trains: The Ghan, Indian Pacific, Great Southern, The Overland and Vintage Rail Journeys, the Murray Princess, Adelaide Sightseeing, premium small-group outback operator Outback Spirit and New Zealand coach tour specialist Grand Pacific Tours.
• Resorts & Lodges: Ayers Rock Resort, Kakadu Crocodile Hotel, Kingfisher Bay Resort and K'gari Beach Resort, Sal Salis Ningaloo Reef and Monarto Safari Resort.
• Experiences & Attractions: Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises, Journey Beyond Cruise Sydney, Melbourne Skydeck, Eureka 89, Alice Springs Telegraph Station, Exmouth Dive and Whalesharks Ningaloo, Mosman Gorge Cultural Centre, Captain Cook Cruises Sydney & Perth, Starship Sydney, The Jackson, Bells Functions, Swan Valley Tours, Red Cat Adventures, Whitsunday Jetski Tours, K'gari Explorer Tours, and Island Connections: Bruny Island, the Whitsundays, K’gari, Darwin -Mandorah, Tiwi Islands and Groote Eylandt.

www.journeybeyond.com

About the Role

Bring your energy, practical skills and passion for great service aboard as a Deckhand with Island Connections NT. In this casual position, you'll play a vital role in delivering safe, smooth and memorable journeys for every guest.

This varied, hands-on position combines vessel operations with genuine guest connection. One moment you'll be welcoming passengers and answering questions, then handling lines, preparing gangways, managing stock or helping keep the vessel presentation-ready.

What You'll Be Doing

• Welcome guests, assist with luggage & enquiries, and keep everyone informed about service updates
• Sell ferry tickets, beverages and onboard products while identifying opportunities to up-sell and cross-sell
• Help deliver safe arrivals and departures by handling lines, positioning, and securing gangways & ramps under the Vessel Master’s direction
• Inspect ropes and deck equipment, promptly reporting defects or damage
• Keep the vessel, pontoons and crew areas clean, organised and ready for service
• Maintain onboard stock, rotate products, complete requisitions and stocktakes, minimising waste
• Handle cash, tickets and freight accurately & securely in line with procedures
• Complete logs, checklists, timesheets and operational paperwork accurately and on time
• Support emergency procedures and uphold maritime & workplace safety requirements

About You

You’re a dependable, motivated and proactive team player who enjoys helping people and getting involved. You communicate confidently, stay composed when things get busy, and take pride in delivering friendly, professional service.

Safety is always front of mind, and you’re quick to spot and report potential issues. You learn quickly, pay attention to detail, and are happy to balance customer-facing responsibilities with practical deck, cleaning, stock and administration duties. Above all, you’ll bring a positive attitude, professional presentation and genuine enthusiasm for tourism and life on the water.

The successful candidate will have the physical capacity to work on their feet for extended periods and safely lift, move and store stock weighing up to 20 kg. They will hold full working rights in Australia.

Qualifications and Experience

• Elements of Shipboard Safety
• OchreCard (Working with Children Check), or Interim Statutory Declaration & Police Clearance
• First Aid & CPR (highly regarded)1+ years of customer service & cash-handling experience
• Sound knowledge of the region, vessels and rope handling
• A minimum of 6 months’ sea time (highly regarded)
• Basic computer skills and experience with product rotation and stock control

Ready to take your maritime career in an exciting new direction?

If you enjoy working outdoors, thrive in a fast-paced team, and want a role where every day brings something different, this is your chance to come aboard! Bring your energy, initiative, and help create safe, unforgettable journeys for every guest -

A pre-employment medical and National Police Check may be required as part of this recruitment process.

Applications will be reviewed as they're received.

As a Journey Beyond employee, you'll enjoy:

• Generous discounts on Journey Beyond travel and experiences
• An attractive salary and positive work environment
• Study Assistance Policy
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise