Debt Recovery Specialist Accounts Receivable

TAFE Queensland; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

TAFE Queensland is seeking a Debt Resolution Officer to join the Accounts Receivable team in Brisbane. The role focuses on debt management, monitoring customer accounts, and coordinating with collection agencies to ensure timely payments.

You will provide information to internal and external stakeholders, assist in preparing reports, and support continuous improvement in invoicing and debt management activities.

Qualifications

• Experience in debt management and accounts receivable processes.
• Strong knowledge of Excel and Word for reporting and correspondence.
• Ability to liaise with internal/external stakeholders and senior management.

Responsibilities

• Monitor customer accounts and aging to drive timely payments.
• Provide information and advice to stakeholders and internal teams.
• Coordinate with debt collection agencies per policy and procedure.
• Manage payment plans and monitor overdue accounts and dishonours.
• Prepare reports on receivables and KPIs.
• Support team with debt management and process improvements.

Skills

Debt management

Accounts receivable

Microsoft Excel

Microsoft Word

Communication skills

Teamwork

Tools

Accounts receivable systems

Job description

TAFE Queensland is seeking a Debt Resolution Officer to join the Accounts Receivable team in Brisbane. The role focuses on debt management, monitoring customer accounts, and coordinating with collection agencies to ensure timely payments.

You will provide information to internal and external stakeholders, assist in preparing reports, and support continuous improvement in invoicing and debt management activities.