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MDC Campers and Caravans in Melbourne area seeks a Dealership Manager for our soon-to-be-opened Pakenham store. You will oversee the Pakenham sales and delivery teams, drive daily workflows and report performance to head office in Brisbane.
The ideal candidate has automotive or caravan experience, a proven sales leadership track record, and strong communication and organisational skills to deliver outstanding customer experiences.
Now over 20 years in business, with a turnover in excess of $120M, MDC Campers and Caravans are recognised as an Australian market leader dedicated to designing, manufacturing and retailing what are arguably Australia's most affordable and reliable Offroad Camper Trailers & Offroad Caravans.
We are currently recruiting a newly created Dealership Manager position for our soon to be opened Pakenham Dealership. This role would suit someone who has sales/vehicle service experience, a self-motivated individual with excellent organisational, problem solving and communication skills.
You will be a key player in our Pakenham dealership and have an opportunity to drive our culture all whilst gaining the best out of the team for best results. This role would be overseeing our Pakenham sales operation with continuous support from Management at our head office in Brisbane.
Key responsibilities:
Overseeing the Pakenham Sales and Delivery Teams.
Coordinating daily workflow for the Pakenham dealership.
Managing deadlines, ensuring productivity targets are met.
Leading the sales team to ensure we are delivering an exceptional experience to our valuable customers.
Management and distribution of sales leads.
Rostering.
Organisation of training for new staff.
Customer assistance & problem solving.
Providing daily, weekly, and monthly reports to management.
Organising and running Eastern Victoria trade shows
The ideal candidate will have:
Automotive or Caravan background - desirable but not essential.
Previous sales experience with demonstrated ability to meet targets
Automotive or vehicle sales experience preferred to ensure industry-specific product knowledge and customer understanding.
Excellent communication and organisational skills.
Ability to problem-solve.
Minimum 3 years of sales management or team leadership experience
Proficiency in Microsoft Office Suite and CRM systems (experience with dealership management software preferred)
Intermediate CRM skills required with ability to manage customer data, track sales pipelines, and generate reports effectively.
Eligibility to work in Australia