Dealership Administration Coordinator

Noosa Auto Group; Noosa Shire; On-site; AUD 55,000 - 75,000; Full time

Job summary

Noosa Auto Group, located in Noosa Shire, seeks a Dealership Administration Coordinator to join our team. This full-time role covers customer contact, vehicle sales support, deal processing, stock control and banking across multiple brands in a fast-paced environment.

You will welcome customers, manage service bookings, process paperwork and assist management across sales, service and administration. A proactive, detail-oriented approach and strong computer skills are essential for success.

Qualifications

• Experience in automotive administration or dealership reception is preferred.
• Strong administration or customer service background is desirable.
• Energy, initiative and exceptional attention to detail in daily tasks.

Responsibilities

• Be the first point of contact for customers and visitors with a warm, professional experience.
• Coordinate service bookings, cancellations and rescheduling across multiple brands.
• Support vehicle sales administration, including deal packs, invoicing and documentation.
• Assist with vehicle stock administration and daily banking tasks.
• Complete EFTPOS and bank reconciliations, and handle cash deposits.
• Prepare and file completed deal and banking documentation and assist with related POs/ROs.

Skills

Customer service

Administration

Attention to detail

Organisational skills

Communication

Tools

MS Office

CRM software

Job description

At Noosa Auto Group, we are proud to be part of the Sunshine Coast community, representing a portfolio of respected automotive brands and providing our customers with an exceptional experience at every stage of their automotive journey.

Our success is driven by our people. We value professionalism, teamwork, accountability and a genuine commitment to customer service. As a multi-brand dealership group, we offer our team a dynamic environment where no two days are quite the same and where there is plenty of opportunity to broaden your skills and make a real contribution.

About Noosa Auto Group

At Noosa Auto Group, we are proud to be part of the Sunshine Coast community, representing a portfolio of respected automotive brands and providing our customers with an exceptional experience at every stage of their automotive journey.

Our success is driven by our people. We value professionalism, teamwork, accountability and a genuine commitment to customer service. As a multi-brand dealership group, we offer our team a dynamic environment where no two days are quite the same and where there is plenty of opportunity to broaden your skills and make a real contribution.

The Opportunity

We are looking for a Dealership Administration Coordinator to become an integral part of our Noosa team.

This is an exciting opportunity for an experienced administrator, coordinator or customer service professional who enjoys variety, takes pride in getting things right and thrives in a fast-paced environment.

Working across multiple areas of the dealership, you will play a key role in keeping our daily operations running smoothly. From being the welcoming face and first point of contact for our customers, through to supporting vehicle sales administration, deal processing, stock control, banking and service coordination, your contribution will be valued across the business.

Full-time, 5-day working week, Monday to Saturday, with one weekday rostered day off.

What You'll Be Doing

Your role will be varied, hands-on and highly valued, with responsibilities including:

• Acting as the first point of contact for customers, visitors and incoming enquiries, providing a warm and professional experience.
• Coordinating service bookings, cancellations and rescheduling across our GWM, MG, Honda and Holden operations.
• Supporting vehicle sales administration, including deal processing, deal packs, invoicing and associated documentation.
• Assisting with vehicle stock administration across multiple brands.
• Completing daily EFTPOS reconciliations, bank reconciliations, banking and cash deposits.
• Assisting with credit card reconciliations, bonus allocations and month-end financial administration.
• Preparing, filing and distributing completed deal and banking documentation.
• Processing warranty documentation and assisting with purchase orders, repair orders and other dealership administration.
• Coordinating the transfer of documentation and information between our Noosa dealership locations.
• Providing administrative support across sales, service and management teams.
• Stepping in to support colleagues during periods of leave and assisting across other areas of the business when required.

About You

We're looking for someone who brings energy, initiative and exceptional attention to detail to everything they do.

You may already have experience in automotive administration, dealership reception or a similar customer-facing administrative role. Alternatively, you may come from a strong administration or customer service background and be ready to take the next step into the automotive industry.

Most importantly, you will be someone who:

• Is highly organised and enjoys a role with plenty of variety.
• Has excellent attention to detail and takes pride in accuracy.
• Is confident communicating with customers and colleagues.
• Can confidently manage competing priorities in a busy environment.
• Is proactive and doesn't wait to be asked to get things done.
• Works well independently while being a genuine team player.
• Is adaptable and happy to assist wherever needed.
• Presents professionally and understands the importance of outstanding customer service.
• Has strong computer and administration skills.

Automotive or dealership experience will be highly regarded, but attitude, reliability and a willingness to learn are equally important.

Why Join Noosa Auto Group?

This is more than a traditional administration role. As a key member of the Noosa Auto Group team, you’ll enjoy a diverse position with exposure across sales, service, finance and dealership operations.

You’ll work alongside an experienced and supportive team, make a meaningful contribution to the day-to-day success of the dealership, and enjoy a role where every day brings variety.

If you’re organised, proactive and people-focused, and are looking for a rewarding opportunity with a respected local automotive group, we’d love to hear from you.

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