Day Surgery Operations & Quality Lead

Nexus Hospitals; Perth; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Better rosters

Time to recharge

Christmas break

Health & wellbeing

Healthcare discounts

Referral bonus

Novated leasing option

Job summary

Nexus Hospitals is seeking an Administration Manager to lead the heartbeat of our team, ensuring smooth facility operations and patient-centred care. You will drive quality, safety, and efficiency while mentoring staff and managing relationships with medical officers and stakeholders.

The role emphasizes collaborative leadership in a fast-paced day/surgery environment, with focus on visitor relationships, rostering, and financial oversight. A healthcare background is essential.

Qualifications

• Strong stakeholder management and team leadership experience.
• Knowledge of health fund contracting and the Australian Private Health System.
• Proficiency in Patient Administration Software (preferably FYDO/ SimDay).
• Sound knowledge of medical terminology.
• Commercial acumen with strong problem-solving and conflict resolution skills.
• Ability to manage competing priorities with high attention to detail.
• Passion for providing exceptional customer service in a healthcare setting.

Responsibilities

• Drive quality and safety improvement: Support the GM/DON with quality and safety activities, helping embed continuous improvement, evidence-based and safe practice and excellence across the hospital.
• Support operational performance and efficiency: Assist and oversee with the GM/ DON, financial management, resources, rostering, procurement, administration, quality and safety activities.
• Lead, mentor and educate: Provide guidance, coaching and leadership to the team.
• Keep patient safety central: Maintain clear communication with the team and respond proactively to risks, changes or concerns.
• Build strong stakeholder relationships: Develop positive working relationships with Visiting Medical Officers, patients, colleagues and other key stakeholders.
• Champion patient-centred care: Help create a culture of excellence where patients receive consistent, compassionate care throughout their journey.

Skills

Stakeholder management

Team leadership

Health fund contracting

Patient Administration Software

Medical terminology

Commercial acumen

Prioritization

Customer service in healthcare

Tools

FYDO/ SimDay

Job description

Nexus Hospitals is seeking an Administration Manager to lead the heartbeat of our team, ensuring smooth facility operations and patient-centred care. You will drive quality, safety, and efficiency while mentoring staff and managing relationships with medical officers and stakeholders.

The role emphasizes collaborative leadership in a fast-paced day/surgery environment, with focus on visitor relationships, rostering, and financial oversight. A healthcare background is essential.