Day Program Coordinator

Sage Services Group; Tamworth Regional Council; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration

Ongoing professional development

Flexible work arrangements

Employee assistance programs

Diversity & inclusion

Job summary

Sage Services Group is seeking an experienced Day Program Coordinator in Tamworth, NSW, for full-time engagement in aged care and disability support programs. You will plan, coordinate and deliver diverse day activities, partnering with support workers and families to promote social engagement and skills development.

You will lead person-centred activities, monitor outcomes, maintain compliant records and contribute to program improvements.

Qualifications

• Certificate III or higher qualification in Community Services, Disability Support, Aged Care or a related field.
• Minimum 2 years' experience in community services, aged care or disability support with group settings.
• Demonstrated experience in program coordination, activity facilitation or similar roles.
• Strong organisational and time management skills with the ability to manage multiple activities and priorities.
• Excellent communication and interpersonal skills with ability to engage diverse groups.
• Knowledge of legislation, standards and best practice in aged and disability services.
• Current Working With Children Check, Police Check and NDIS Clearance.
• Current First Aid and CPR.
• A valid driver’s licence and reliable access to transport.

Responsibilities

• Plan, develop and coordinate a diverse range of day activities and programs.
• Ensure activities are person-centred, engaging and aligned with goals and support plans.
• Liaise with participants, families and staff to understand needs and preferences.
• Manage program schedules, resources, equipment and materials.
• Facilitate group activities in a safe, inclusive environment.
• Monitor and document participant engagement, progress and outcomes.
• Maintain records and reports in line with regulatory requirements.
• Contribute to program improvement based on feedback and outcomes.
• Support induction and training of support workers involved in day programs.

Skills

Organisation & time management

Communication

Interpersonal skills

Creativity

Problem-solving

Flexibility

Compassion

Genuine passion for client welfare

Education

Certificate III or higher in Community Services/Disability/Aged Care or related field

Job description

Sage Services Group is a dedicated community services organisation committed to supporting individuals with aged care and disability support needs. We pride ourselves on delivering person-centred, high-quality services that enhance the wellbeing and independence of those we support. Our mission is to create inclusive environments where every individual can thrive, and we work collaboratively with our teams to achieve this vision every day.

About the role

We are seeking an experienced and compassionate Day Program Coordinator to join our team in Tamworth, NSW. This is a full-time position that plays a vital role in coordinating and delivering engaging day programs for participants in our aged and disability support services. As Day Program Coordinator, you will be responsible for planning, organising and facilitating activities and programs that promote social engagement, skill development and improved quality of life for our participants. You will work closely with support workers, managers and participants' families to ensure our day programs are responsive, inclusive and deliver meaningful outcomes.

Key responsibilities

• Plan, develop and coordinate a diverse range of day activities and programs that cater to the interests and abilities of participants
• Ensure all activities are person-centred, engaging and aligned with individual goals and support plans
• Liaise with participants, families, carers and support workers to understand needs and preferences
• Manage program schedules, resources, equipment and materials to ensure activities run smoothly
• Facilitate group activities whilst maintaining a safe, supportive and inclusive environment
• Monitor and document participant engagement, progress and outcomes
• Collaborate with support staff to provide appropriate assistance and reasonable adjustments as needed
• Maintain accurate records and reports in accordance with regulatory requirements
• Contribute to continuous improvement of programs based on participant feedback and outcomes
• Support the induction and training of support workers involved in day programs
• Ensure compliance with health, safety and duty of care obligations

What we're looking for

• Certificate III or higher qualification in Community Services, Disability Support, Aged Care or a related field
• Minimum 2 years' experience working in community services, aged care or disability support with experience specifically in group settings
• Demonstrated experience in program coordination, activity facilitation or similar roles
• Strong organisational and time management skills with the ability to manage multiple activities and priorities
• Excellent communication and interpersonal skills with ability to engage diverse groups
• Creative thinking and problem-solving abilities to develop meaningful and varied programs
• Knowledge of relevant legislation, standards and best practice in aged and disability services
• Current Working With Children Check, Police Check and NDIS Clearance
• Current First Aid and CPR
• A valid driver's licence and reliable access to transport
• Genuine passion for supporting vulnerable people and commitment to person-centred care
• Ability to work flexibly and maintain composure in dynamic environments

What we offer

At Sage Services Group, we value our staff and are committed to creating a supportive workplace culture. We offer competitive remuneration, ongoing professional development and training opportunities to support your career progression. We provide a flexible approach to work arrangements where possible, access to employee assistance programs, and a workplace that celebrates diversity and inclusion. We are invested in your wellbeing and provide a collaborative team environment where your contributions are recognised and valued. We encourage a healthy work-life balance and provide support for staff working in the community services sector.

We welcome applications from all eligible candidates and are committed to fostering an inclusive recruitment process.