Day Crew Member (Day & Night Shifts)

Burger Urge; Hervey Bay; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Staff discounts

Flexible shifts

Career growth

Training & development

Inclusive team environment

Job summary

Burger Urge in Hervey Bay is seeking energetic Crew Members for day and night shifts. You will greet customers, take orders, process payments and help prepare food while upholding Burger Urge standards.

We offer flexible rostering, opportunities for growth, ongoing training, staff discounts, and a supportive team environment. If you value teamwork, reliability and great guest experiences, join us and start training soon.

Qualifications

• Hospitality or customer service experience is advantageous but not essential.
• We’ll train you.

Responsibilities

• Greet customers and provide friendly, efficient service
• Take orders accurately and process payments
• Prepare and assemble food to Burger Urge standards
• Maintain cleanliness and food safety standards throughout the restaurant
• Support kitchen and front-of-house operations during busy lunch and dinner periods
• Work closely with your team to deliver an exceptional guest experience
• Take part in ongoing training and development

Skills

Customer service

Communication

Teamwork

Reliability

Punctuality

Hospitality

Job description

About Burger Urge

Burger Urge has been serving premium burgers for over 18 years and is one of Australia’s most innovative hospitality brands. We care about quality ingredients, great guest experiences, and a workplace where our people can thrive.

The Role

We’re looking for energetic, customer-focused Crew Members to join our Hervey Bay team across day and night shifts. Whether you prefer the lunch rush or the evening buzz, we have flexible rostering to suit you. It’s a great fit for students, parents, hospitality professionals, or anyone after work-life balance.

What You’ll Do

Greet customers and provide friendly, efficient service

Take orders accurately and process payments

Prepare and assemble food to Burger Urge standards

Maintain cleanliness and food safety standards throughout the restaurant

Support kitchen and front-of-house operations during busy lunch and dinner periods

Work closely with your team to deliver an exceptional guest experience

Take part in ongoing training and development

Why Join Burger Urge?

Flexible day and night shifts that fit around your life

Regular, consistent rostering

Career growth and promotion pathways

Ongoing training and development support

Staff discounts on food and merchandise at all Burger Urge locations

Stable employment with a growing Australian brand

A supportive and inclusive team environment

What We’re Looking For

A positive attitude and strong work ethic

Excellent communication and customer service skills

Ability to thrive in a fast-paced environment

Reliability and punctuality

A team-oriented mindset

Hospitality or customer service experience is advantageous but not essential. We’ll train you.

Availability

We’re seeking team members who can work any of the following:

Day shifts: weekday lunch and daytime shifts

Night shifts: evening and closing shifts

Flexibility around school hours where applicable

Mandatory Requirements

Ability to provide proof of identity and work eligibility documentation

Food Safety Certificate (or willingness to obtain)

RSA Certificate (or willingness to obtain within 30 days, where required)