Day Crew Member (Day & Night Shifts)

Burger Urge Pty Ltd; Hervey Bay; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

Flexible shifts

Regular rostering

Career growth

Training and development

Staff discounts

Job summary

Burger Urge in Hervey Bay is hiring energetic Crew Members for day and night shifts. Flexible rostering supports students, parents, and hospitality professionals seeking work-life balance.

Join a growing Australian brand with training, staff discounts, and clear career pathways. Be part of a supportive, inclusive team delivering great guest experiences across busy lunch and dinner periods.

Qualifications

• Hospitality or customer service experience is advantageous but not essential. We’ll train you.
• RSA (or willingness to obtain) and Food Safety Certificate (or willingness to obtain) within 30 days.

Responsibilities

• Greet customers and provide friendly, efficient service
• Take orders accurately and process payments
• Prepare and assemble food to Burger Urge standards
• Maintain cleanliness and food safety standards throughout the restaurant
• Support kitchen and front-of-house operations during busy lunch and dinner periods
• Work closely with your team to deliver an exceptional guest experience
• Take part in ongoing training and development

Skills

Customer service

Team player

Communication

Reliability

Job description

Central Avenue, Urraween, QLD, 4655, AUSTRALIA

About Burger Urge

Burger Urge has been serving premium burgers for over 18 years and is one of Australia’s most innovative hospitality brands. We care about quality ingredients, great guest experiences, and a workplace where our people can thrive.

The Role

We’re looking for energetic, customer-focused Crew Members to join our Hervey Bay team across day and night shifts. Whether you prefer the lunch rush or the evening buzz, we have flexible rostering to suit you. It’s a great fit for students, parents, hospitality professionals, or anyone after work-life balance.

What You’ll Do

• Greet customers and provide friendly, efficient service
• Take orders accurately and process payments
• Prepare and assemble food to Burger Urge standards
• Maintain cleanliness and food safety standards throughout the restaurant
• Support kitchen and front-of-house operations during busy lunch and dinner periods
• Work closely with your team to deliver an exceptional guest experience
• Take part in ongoing training and development

Why Join Burger Urge?

• Flexible day and night shifts that fit around your life
• Regular, consistent rostering
• Career growth and promotion pathways
• Ongoing training and development support
• Staff discounts on food and merchandise at all Burger Urge locations
• Stable employment with a growing Australian brand
• A supportive and inclusive team environment

What We’re Looking For

• A positive attitude and strong work ethic
• Excellent communication and customer service skills
• Ability to thrive in a fast-paced environment
• Reliability and punctuality
• A team-oriented mindset
• Hospitality or customer service experience is advantageous but not essential. We’ll train you.

Availability

We’re seeking team members who can work any of the following:

Day shifts: weekday lunch and daytime shifts

Night shifts: evening and closing shifts

Flexibility around school hours where applicable

Mandatory Requirements

• Ability to provide proof of identity and work eligibility documentation
• Food Safety Certificate (or willingness to obtain)
• RSA Certificate (or willingness to obtain within 30 days, where required)

Screening Questions

• Do you have customer service experience?
• How many years experience do you have?
• Do you have a Responsible Service of Alcohol (RSA)?