Day Crew Member

Burger Urge Pty Ltd; Toowoomba Regional; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Staff discounts

Training & development

Career progression

Job summary

Burger Urge Wilsonton is seeking energetic Day Crew Members to deliver outstanding customer service during daytime and lunch shifts. You will greet guests, take orders, and help prepare food in a fast-paced environment while maintaining cleanliness and food safety.

This role is ideal for students or anyone seeking a balanced schedule with opportunities for progression within a growing Australian brand. RSA/food safety credentials are encouraged, and training is provided.

Qualifications

• Positive attitude and strong work ethic.
• Excellent communication and customer service skills.
• Reliability and punctuality.
• Team-oriented mindset.
• Hospitality or customer service experience is advantageous but not essential.

Responsibilities

• Greeting customers and providing friendly, efficient service.
• Taking customer orders accurately and processing payments.
• Preparing and assembling food to Burger Urge standards.
• Maintaining cleanliness and food safety standards throughout the restaurant.
• Supporting kitchen and front-of-house operations during busy lunch periods.
• Working collaboratively with team members to deliver an exceptional customer experience.
• Participating in ongoing training and development programs.

Skills

Customer service

Communication

Reliability

Teamwork

Punctuality

Job description

407 Bridge Street, Wilsonton, QLD, 4350, AUSTRALIA

Job Summary
Burger Urge is seeking enthusiastic Day Crew Members who are passionate about delivering exceptional customer service and creating memorable guest experiences. This role is ideal for individuals looking to work primarily daytime and lunch shifts, making it suitable for students, parents, hospitality professionals, or those seeking work-life balance.

Key Selling Points

Flexible daytime and lunch shift opportunities

Career growth and promotion pathways

Ongoing training and development support

Stable employment with a growing Australian brand

Staff discounts across all Burger Urge locations

Day Crew Member – Burger Urge Wilsonton

Burger Urge has been serving delicious, premium burgers for over 18 years and continues to grow as one of Australia's most innovative hospitality brands. We are passionate about quality ingredients, exceptional customer experiences, and creating a workplace where our people can thrive.

We are currently looking for energetic and customer-focused Day Crew Members to join our team. This position is ideal for individuals who enjoy working in a fast-paced environment and are available to work primarily during breakfast, lunch, and afternoon trading periods.

As a Day Crew Member, you will play a key role in ensuring our lunch service runs smoothly while delivering outstanding food and service to every guest.

About the Role

You will be responsible for:

Greeting customers and providing friendly, efficient service.

Taking customer orders accurately and processing payments.

Preparing and assembling food to Burger Urge standards.

Maintaining cleanliness and food safety standards throughout the restaurant.

Supporting kitchen and front-of-house operations during busy lunch periods.

Working collaboratively with team members to deliver an exceptional customer experience.

Participating in ongoing training and development programs.

Why Join Burger Urge?

Flexible day shifts suitable for work-life balance.

Consistent lunch-time and weekday rostering opportunities.

Employee discounts on food and merchandise.

Career progression opportunities within a rapidly growing company.

Supportive and inclusive team environment.

Ongoing learning and development opportunities.

What We're Looking For

Positive attitude and strong work ethic.

Excellent communication and customer service skills.

Ability to thrive in a fast-paced environment.

Reliability and punctuality.

Team-oriented mindset.

Previous hospitality or customer service experience is advantageous but not essential.

Availability Requirements

We're specifically seeking team members who can work:

Daytime shifts between approximately 10:00 AM and 4:00 PM

School hours (where applicable)

Mandatory Requirements

Food Safety Certificate (or willingness to obtain).

Ability to provide proof of identity and work eligibility documentation.

RSA Certificate (or willingness to obtain within 30 days, where required).

If you're looking for a flexible hospitality role with daytime hours and the opportunity to grow your career with a leading Australian restaurant brand, we'd love to hear from you.

This advertisement will remain open for up to four weeks unless a suitable candidate is appointed sooner.

Screening Questions

• Do you have customer service experience?
• How many years experience do you have?
• Do you have a Responsible Service of Alcohol (RSA)?