Data-Driven Application Support Engineer - Hybrid/Remote

Perpetual Limited

Sydney

Hybride

AUD 90 000 - 120 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Hybrid working

Work from anywhere in Australia

Wellbeing allowance

Study support

Résumé du poste

Perpetual Digital, part of Perpetual Group, is seeking an Application Support Engineer. Based in Melbourne or Sydney, you will monitor and support data-focused applications, resolve production incidents, and collaborate with engineering, consulting teams, and clients.

The role offers a hybrid work arrangement and may require after-hours support for critical incidents. You will work with Angular, .NET, SQL, Databricks, and Power BI, delivering reliable software services while contributing to

Qualifications

Bachelor’s degree in computer science, information technology or related field.
At least 3 years of experience supporting and developing data-focused applications.
Experience with Angular, .NET, Microsoft SQL, Databricks and data integration tech.
Experience using Power BI or similar reporting/visualisation tool.
Knowledge of Azure data services (Azure SQL Database, Azure Data Factory) and ETL/data warehousing concepts.
Familiarity with IT service management practices and tools like ServiceNow or JIRA.
Strong troubleshooting and cross-stakeholder communication skills.

Responsabilités

Resolve production incidents within SLAs, coordinating with users, technical teams and external providers.
Monitor applications and batch processes daily, address issues affecting availability.
Assess requests and plan system/process enhancements within security and service controls.
Improve performance, scalability, security, and maintainability of applications.
Contribute to project enhancements and development process improvements.
Maintain documentation and guide junior/offshore team members.