Data Centre Technician — Training & 24/7 Operational Support

Datacom; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive training

Mentoring from professionals

Career progression opportunities

Employer-sponsored benefits

Job summary

Datacom is seeking a Data Centre Technician in Sydney to support critical infrastructure within the AirTrunk Data Centre. No prior data centre experience required; training and mentorship are provided as you gain hands-on experience with servers, networks, cabling, and enterprise tech environments.

Based in Huntingwood Sydney, you will work a rotating day/night shift roster, with opportunities to grow into roles such as Infrastructure Engineer, Network Engineer, or Cloud Engineer within

Qualifications

• Genuine interest in technology and IT infrastructure
• Strong problem-solving and troubleshooting skills
• Willingness to learn and ask questions
• Good communication and customer service skills
• Ability to work independently and as part of a team
• Strong attention to detail and commitment to quality

Responsibilities

• Provide first-level technical support for Datacom's Data Centre customers.
• Install and maintain servers, network equipment, telecommunications hardware, and cabling.
• Perform remote hands support activities for customers.
• Monitor systems and escalates issues as needed.
• Support operations, asset management, and change activities.
• Assist with incident response and service restoration.

Skills

Problem solving

Willingness to learn

Communication

Teamwork

Attention to detail

Customer service

Tools

Microsoft Office

Job description

Datacom is seeking a Data Centre Technician in Sydney to support critical infrastructure within the AirTrunk Data Centre. No prior data centre experience required; training and mentorship are provided as you gain hands-on experience with servers, networks, cabling, and enterprise tech environments.

Based in Huntingwood Sydney, you will work a rotating day/night shift roster, with opportunities to grow into roles such as Infrastructure Engineer, Network Engineer, or Cloud Engineer within