Data Centre Technician: Kickstart Your Tech Ops Career

Datacom; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Training & development

Real-world experience

Exposure to data centre tech

Mentoring

Career pathways

Job summary

Datacom Data Centres in Sydney is seeking a Data Centre Technician to support critical infrastructure for enterprise clients. You’ll gain hands-on experience with servers, networks, cabling, and enterprise technology environments, with training provided.

Based at our AirTrunk Data Centre in Huntingwood Drive, Sydney, you’ll join a 24/7 rotating day and night roster and work with a supportive team to deliver reliable operations and customer service while developing your career in technology

Qualifications

• Strong problem-solving and troubleshooting skills.
• Willingness to learn and ask questions.
• Good communication and customer service skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and a commitment to quality.

Responsibilities

• Provide first-level technical support for Datacom's Data Centre customers.
• Install and maintain servers, network equipment, telecommunications hardware, and cabling.
• Perform remote hands support activities for customers.
• Monitor systems and alerts, escalate issues as required.
• Support Data Centre operations, asset management, and change activities.
• Assist with incident response and service restoration activities.
• Build positive relationships with customers and internal stakeholders.
• Follow security, safety, and operational procedures.
• Identify opportunities to improve processes and ways of working.

Skills

Problem solving

Willingness to learn

Communication skills

Teamwork

Attention to detail

Tools

Microsoft Office

Job description

Datacom Data Centres in Sydney is seeking a Data Centre Technician to support critical infrastructure for enterprise clients. You’ll gain hands-on experience with servers, networks, cabling, and enterprise technology environments, with training provided.

Based at our AirTrunk Data Centre in Huntingwood Drive, Sydney, you’ll join a 24/7 rotating day and night roster and work with a supportive team to deliver reliable operations and customer service while developing your career in technology