Data Center Technician for AI & HPC Infra

Sharon AI, Inc; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Sharon AI, Inc. is seeking a hands-on Data Centre Technician to join our operations team and support the day-to-day management of critical infrastructure environments across servers, storage and networking hardware.

You will perform structured cabling, rack and stack deployments, hardware upgrades and incident response within a live operational setting, ensuring documentation accuracy and adherence to ITIL governance.

Qualifications

• Proven experience in live data centre or critical infrastructure environments.
• Strong hands-on knowledge of server hardware, structured cabling and networking concepts.
• Experience with fibre and copper cabling installation, testing and troubleshooting.
• Familiarity with switching, routing and enterprise infrastructure environments.
• Understanding of PDUs, UPS systems and cooling infrastructure.
• Strong problem-solving capability and ability to work independently.
• Excellent communication and documentation skills.
• Customer-focused mindset with strong attention to detail.
• Working knowledge of ITIL processes and service management principles.

Responsibilities

• Install, configure and maintain data centre hardware including servers, storage systems, networking equipment and racks.
• Perform structured cabling works across copper and fibre infrastructure to industry standards.
• Support rack and stack deployments, hardware upgrades, migrations and decommissioning activities.
• Monitor systems and respond to operational alerts, incidents and service requests.
• Troubleshoot hardware, connectivity and infrastructure-related issues.
• Support high-performance compute and AI infrastructure environments.
• Maintain accurate documentation including layouts, asset registers and operational procedures.
• Conduct routine inspections across power, cooling, airflow and physical infrastructure systems.
• Follow change management and ITIL-aligned governance processes.
• Collaborate with engineers, vendors and stakeholders to ensure service reliability.

Skills

Server hardware

Structured cabling

Networking concepts

PDUs & UPS

ITIL knowledge

Documentation

Problem solving

Communication

Education

CompTIA Server+ or Network+

ITIL Foundation or equivalent

Tools

DCIM tools

PowerShell / Python

Job description

Sharon AI, Inc. is seeking a hands-on Data Centre Technician to join our operations team and support the day-to-day management of critical infrastructure environments across servers, storage and networking hardware.

You will perform structured cabling, rack and stack deployments, hardware upgrades and incident response within a live operational setting, ensuring documentation accuracy and adherence to ITIL governance.