Data Center Engineer

ScaleUp Technologies; Western Australia; On-site; AUD 70,000 - 100,000; Full time

Job summary

A leading technology firm in Australia is seeking skilled professionals to support and maintain their data center infrastructure. The role involves operations ranging from hands-on hardware support to advanced engineering tasks. Ideal candidates will have experience in data center operations, a solid understanding of networking and virtualization, and preferred certifications like CCNA or VMware. This opportunity offers the chance to work on cutting-edge technologies and collaborate with engineering teams.

Qualifications

• Experience in data center operations at varying levels of support.
• Strong understanding of servers, storage, networking, and virtualization.
• Certifications preferred: CCNA/CCNP, Server+, Network+, ITIL.

Responsibilities

• Support, maintain, and optimize data center infrastructure.
• Perform hardware swaps, installations, and troubleshooting.
• Diagnose and resolve complex server and network issues.

Skills

Data center operations

Networking

Virtualization

Cabling standards

Tools

VMware

Azure

AWS

Job description

Role Overview

Support, maintain, and optimise data center infrastructure across hardware, networking, cabling, monitoring, and incident response. Duties scale by level (L1–L3) based on technical depth and ownership.

Core Responsibilities

L1 – Operations & Hands‑On Support

• Perform rack/stack, hardware swaps, and physical installs
• Complete cabling, patching, labelling, and basic troubleshooting
• Run health checks, monitoring alerts, and ticket triage
• Escort vendors and follow standard operating procedures

L2 – Technical Troubleshooting & Maintenance

• Diagnose and resolve server, storage, and network issues
• Perform firmware updates, configuration changes, and system maintenance
• Support incident response, root cause analysis, and escalations
• Maintain asset records, capacity data, and documentation

L3 – Advanced Engineering & Escalations

• Lead complex troubleshooting across compute, storage, network, and virtualization
• Optimise performance, capacity, and reliability of DC systems
• Drive automation, process improvement, and infrastructure upgrades
• Collaborate with architecture teams on design and implementation

Skills & Experience

• Experience in data center operations (L1–L3 depending on level)
• Strong understanding of servers, storage, networking, virtualization, cabling standards
• Ability to work in controlled environments and follow strict change processes
• Certifications (nice to have): CCNA/CCNP, Server+, Network+, ITIL, VMware, Azure/AWS