Data Analyst

Network Insurance House; Melbourne; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Bonus opportunities across all roles

12 weeks paid parental leave for both

Free travel insurance

Salary packaging and novated leasing

Job summary

Network Insurance House (NIH) in Melbourne is seeking an experienced Data Analyst to join our Business Intelligence team. This role focuses on unifying multiple data sources and turning them into clear, commercially relevant insights that drive strategy and performance.

Reporting to the Head of Business Intelligence, you will bridge data from CRM, broking, finance, underwriters and partners, build KPI frameworks, and contribute to budgeting, forecasting and portfolio analysis.

Qualifications

• 5+ years of Data Analyst experience
• Strong SQL skills and relational databases
• Experience with Power BI or Tableau
• Experience with ETL processes and data transformation
• Strong Excel capability
• Understanding of data governance and data security principles
• Experience in financial services or insurance
• Experience building/managing a data lake or data warehouse

Responsibilities

• Bring together data from multiple internal and external systems
• Analyse large and complex datasets to identify trends, risks and opportunities
• Provide insights and conclusions to support executive and management decision making
• Identify segments of the market to target based on data analysis
• Provide commercial analysis across revenue, margins, retention, new business growth
• Develop and maintain a KPI framework (GWP, client retention, portfolio growth)
• Design and maintain automated reporting, dashboards and executive packs
• Ensure data integrity, governance and security standards are maintained
• Support budgeting, forecasting and business planning, pricing and portfolio analysis

Skills

SQL

Power BI/Tableau

ETL processes

Excel

Data governance & security

Analytical thinking

Business acumen

Financial services/insurance domain

Education

Bachelor's degree in Data Analytics / Statistics / Mathematics / Finance / Information Systems

Job description

At Network Insurance House (NIH), we take pride in being one of Australia’s most trusted and successful broking brands. Guided by our core values, we are dedicated to achieving exceptional outcomes for both our clients and our people.

You’ll be joining a team known for its strong culture, supportive environment, and great reputation in the industry. We offer genuine career growth, learning opportunities, and a workplace that values collaboration and celebrates success.

We’re currently looking for a Data Analyst to join our Business Intelligence team in Melbourne. As we continue to enhance how we use data across the business, you’ll play a key part in turning it into insight that drives strategy and performance.

About the Role

This is an opportunity for an experienced Data Analyst to play a key role in strengthening how NIH brings together and uses its data, with a strong focus on connecting multiple data sets and turning them into clear, commercially relevant insight.

Reporting to the Head of Business Intelligence, you will:

• Bring together data from multiple internal and external systems, including CRM, broking platforms, finance systems, underwriters and partners
• Analyse large and complex datasets to identify trends, risks and opportunities
• Provide insights and conclusions that support executive and management decision making
• Identify segments of the market to target based on data analysis
• Provide commercial analysis across revenue, margins, retention, new business growth, scheme performance and productivity
• Develop and maintain a consistent KPI framework, including GWP, client retention, new business conversion and portfolio growth
• Design and maintain automated reporting, interactive dashboards and executive reporting packs
• Ensure data integrity, governance and security standards are maintained, and proactively investigate data anomalies
• Support budgeting, forecasting and business planning, as well as pricing, scheme and portfolio analysis

This role offers the scope to make a real impact on how NIH uses data across broking, distribution, operations and finance, with the autonomy to shape how it’s done.

About You

You’re an experienced analyst who is just as comfortable working through the detail of complex data as you are presenting findings to non-technical audiences.

You will bring:

• A Bachelor’s degree in Data Analytics, Statistics, Mathematics, Finance, Information Systems or a related field
• At least 5 years’ experience in a Data Analyst role
• Strong SQL skills and experience working with relational databases
• Experience with data visualisation tools such as Power BI, Tableau or similar
• Experience with ETL processes and data transformation, and strong Excel capability
• An understanding of data governance and data security principles
• Strong quantitative, analytical and problem-solving skills
• Excellent attention to detail and strong data validation capability
• Experience in financial services or insurance (highly desirable)
• Experience building and managing a data lake or data warehouse environment (highly regarded)

You’re commercially minded and outcome focused, with a continuous improvement mindset and the drive to work autonomously.

Perks & Benefits

At Network Insurance House, we recognise that our people are at the heart of our success. We offer a range of benefits designed to support you both professionally and personally, including:

• Bonus opportunities across all roles
• 12 weeks paid parental leave for both primary and secondary carers
• Free travel insurance
• Salary packaging and novated leasing options

Alongside these benefits, you’ll be joining a collaborative national brokerage that genuinely values its people and culture. We are passionate about creating an environment where employees feel supported, empowered and encouraged to grow their careers, with ongoing development and progression opportunities across the business, plus a range of additional employee benefits.

About Us

Network Insurance House (NIH) is a proudly 100% Australian-owned Insurance Broker, backed by the strength of Steadfast Group Ltd, an ASX-100 company. We specialise in general Risk Management, Workers’ Compensation, Claims Management and Specialty Industry Risks.

NIH wasformed in 2025 through the strategic integration of Network Insurance Group (established 2012) and Insurance House (established 1983), creating a leading Australian risk advisor.

Combining the strengths and expertise of two established Steadfast subsidiaries, we deliver exceptional service and industry-leading risk advisory solutions to circa 60,000 valued clients, placing almost $1 billion in premiums on their behalf. As a trusted risk advisor we do more than policy placement, we strongly advocate for our clients, driving better outcomes when it matters most.

Today we employ over 400 people in 23 offices nationally all under Network Insurance House. Building upon a strong history of client-centric service and trusted relationships, we remain firmly committed to supporting businesses, communities and everyday Australians with quality insurance solutions.