Darwin Operations Leader — Aeromedical & Charter Services

Flying Doctor; Darwin; On-site; AUD 190,000 - 230,000; Full time

Benefits offered by this job

Salary packaging options

Darwin-based role

Job summary

Royal Flying Doctor Service in Darwin is seeking an Operations Manager to lead the day-to-day running of the Darwin Base, coordinating with aviation, clinical, engineering and support teams to ensure safe, reliable aeromedical and charter services for remote communities.

You will manage budgets, resources and a high-performing team, promote safety and continuous improvement, and build strong stakeholder relationships with government agencies and health services.

Qualifications

• At least five years' experience leading multidisciplinary teams across geographically dispersed locations.
• Experience in aeromedical and charter operations.
• Experience operating within a commercial environment.
• Proven leadership capability with coaching and developing high-performing teams.
• Strong stakeholder management and relationship-building skills.
• Experience driving organisational change and continuous improvement initiatives.
• Experience managing operational risk, incidents, competing priorities and complex stakeholder expectations.
• Excellent written, verbal communication, negotiation and problem-solving skills.
• Sound knowledge of human resource management, workforce planning, safety, quality and compliance practices.
• Tertiary qualifications in Business Management or related discipline, or equivalent relevant experience.

Responsibilities

• Lead operational planning and service delivery aligned to RFDS SA/NT strategic objectives.
• Manage the day-to-day operations of the Darwin Base, ensuring operational readiness and resource availability.
• Lead and develop a high-performing operations team, including direct management of Operations Support Officers.
• Build and maintain strong relationships with key stakeholders including government agencies, health services, emergency service organisations and community partners.
• Monitor service performance, analyse operational data and drive continuous improvement initiatives.
• Manage operational risk, incident response planning, business continuity activities and service escalation processes.
• Support the delivery and growth of Northern Territory charter operations.
• Oversee facilities, infrastructure and asset management requirements to ensure operational effectiveness.
• Managing budgets and resources while maintaining strong financial stewardship.
• Promoting a culture of safety, collaboration, accountability and customer-focused service delivery.

Skills

Leadership

Stakeholder management

Operational leadership

Change management

People management

Education

Tertiary qualifications in Business Management or related discipline

Job description

Royal Flying Doctor Service in Darwin is seeking an Operations Manager to lead the day-to-day running of the Darwin Base, coordinating with aviation, clinical, engineering and support teams to ensure safe, reliable aeromedical and charter services for remote communities.

You will manage budgets, resources and a high-performing team, promote safety and continuous improvement, and build strong stakeholder relationships with government agencies and health services.