Cyber Solutions Engineer — Pre‑Sales & Technical Enablement

Threatlocker Inc.; Gladstone Regional; On-site; AUD 90,000 - 150,000; Full time

Job summary

ThreatLocker is seeking a Solutions Engineer to serve as the technical expert in supporting clientele through the product lifecycle. The role focuses on leading demonstrations, defining solution specifications, and coordinating post-sale support with cross-functional teams.

Ideal candidates will have extensive IT solutions experience, cybersecurity exposure, and strong business analysis and communication skills to drive successful client outcomes and product adoption.

Qualifications

• Minimum of five years of professional experience in IT solutions.
• Experience within cybersecurity industry, preferred.
• Understanding of best practices regarding system security measures.
• Advanced understanding of business analysis techniques and processes.
• Understanding of sales cycle.
• Excellent verbal and written communication.

Responsibilities

• Supporting Sales department in lead and product demonstration calls.
• Managing post-sales cycle to providing technical support to client through audit reviews.
• Serve as a technical expert in providing detailed specifications for proposed solutions including time and scope involved.
• Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team.
• Analyze current technologies used within the company to identify and mitigate potential gaps within processes and cycles.
• Document and monitor requirements needed to institute proposed updates in relation to customer experience.
• Work alongside sales teams to successfully monitor progress and implementation of initiatives.
• Account for possible project challenges or constraints and proactively seek to manage challenges.
• Create and deploy product training webinars.
• Attend conferences, trade shows, knowledge sessions as a brand ambassador and presenter.

Skills

Five years IT solutions experience

Cybersecurity industry experience

Security best practices knowledge

Business analysis techniques

Sales cycle understanding

Excellent verbal and written communicA

Job description

ThreatLocker is seeking a Solutions Engineer to serve as the technical expert in supporting clientele through the product lifecycle. The role focuses on leading demonstrations, defining solution specifications, and coordinating post-sale support with cross-functional teams.

Ideal candidates will have extensive IT solutions experience, cybersecurity exposure, and strong business analysis and communication skills to drive successful client outcomes and product adoption.