Cyber Assurance Analyst, Workforce Assurance

CFS; Sydney; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Birthday leave

Hybrid work model

Employer superannuation

Life Leave

Mental health support

Health insurance access

Job summary

CFS in Australia is seeking a Cyber Awareness Coordinator to strengthen security culture. You will deliver education, campaigns and targeted training, translating cyber risks into practical actions for staff and leaders.

You'll collaborate across Cyber Security, Technology, Risk and Communications to coordinate activities, maintain records, analyse data and drive improvements in awareness and engagement using AI tools where appropriate.

Qualifications

• Experience delivering cyber awareness, security culture or employee engagement programs.
• Ability to translate complex information into clear, practical messages.
• Strong stakeholder management and communication skills.
• Ability to analyse participation and risk data for insights.
• Ability to plan and coordinate multiple initiatives with stakeholders.
• Attention to detail and a continuous improvement mindset.

Responsibilities

• Support cyber awareness, education and engagement activities across campaigns and events.
• Coordinate phishing simulations and role-based training with targeted audiences.
• Create engaging communications and learning resources for employees and leaders.
• Collaborate with Cyber Security, Technology, Risk, Communications and Learning teams.
• Maintain training and engagement records and assist with reporting.
• Analyse program data to identify trends and escalate findings.
• Assist with configuration and data validation of awareness platforms.
• Contribute ideas to improve activities and employee experience.
• Use approved AI tools to support content, administration and reporting.

Skills

Stakeholder management

Communication

Written & verbal communication

Facilitation

Data analysis

Cyber awareness programs

Tools

Learning management systems

Phishing simulation tools

Content management platforms

Survey tools

Data visualization platforms

Job description

Job Description

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and create an environment where you can unleash your full potential. Our people enable us to make a difference and deliver exceptional experiences to help our customers achieve financial freedom.

Your Team

You will join the Cyber Governance, Controls and Training team within CFS's Cyber function. The team is responsible for strengthening cyber governance, control effectiveness, training, awareness and assurance outcomes across the organisation. Working with stakeholders across the business, you will translate cyber threats, incidents and technical risks into practical education, communications and targeted initiatives that strengthen secure behaviours and reduce human cyber risk.

At CFS, we're committed to leveraging AI to enhance how we work and serve our customers. You'll be expected to actively explore and adopt AI tools to scale efficiently, improve experience, quality, and innovation in your role. We'll provide training and support to build your AI capability, and you'll be encouraged to share learnings with your colleagues as we build our AI-enabled future together.

Your Responsibilities

• Support the delivery of cyber awareness, education and engagement activities, including organisation-wide and targeted campaigns, events, communications and the Cyber Awareness Champions Network.
• Plan and coordinate phishing simulations and role-based cyber training, using results to identify priority audiences, address learning needs and support timely completion.
• Prepare clear, engaging and practical communications, presentations and learning resources that translate cyber threats, incidents and technical risks into relevant actions for employees and people leaders.
• Work with stakeholders across Cyber Security, Technology, Risk, Communications, Learning and Development to coordinate agreed activities and respond to delivery requirements.
• Maintain accurate training, phishing, participation and engagement records and assist with routine reporting.
• Analyse program data to identify trends, completion gaps and potential areas for follow-up, escalating findings to the Senior Manager.
• Support the administration of awareness, training, simulation and reporting platforms, including basic configuration, testing and data validation.
• Contribute ideas and feedback to improve awareness and training activities, processes and employee experience.
• Use approved technology and AI tools to support content preparation, administration, analysis and reporting.

Your Capability and Experience

• Relevant experience delivering cyber awareness, security culture, human risk, education, communications, change or employee engagement programs.
• Strong stakeholder management and communication skills, with the ability to build trusted relationships, understand business needs and prepare practical content for different audiences.
• Highly developed written, verbal, presentation and facilitation skills, including the ability to translate complex or technical information into clear, engaging and actionable messages.
• Demonstrated ability to analyse participation, behavioural and risk data to evaluate program effectiveness, identify priority audiences and provide evidence-based insights and recommendations.
• Strong planning and organisational skills, with the ability to coordinate multiple initiatives and stakeholders, manage competing priorities and deliver quality outcomes within agreed timeframes.
• Sound judgement, attention to detail and a continuous improvement mindset, with the ability to work independently, handle sensitive information appropriately and maintain accurate records.

Desirable

• Exposure to cyber awareness, phishing simulation, employee communications, learning and development, change or engagement activities.
• Familiarity with learning management, phishing simulation, content management, survey, reporting or data visualisation platforms.
• Basic knowledge of cyber security concepts, common threats, secure behaviours or human risk management practices.

What to Expect

At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success. Other things to look forward to:

• Additional day for your birthday
• Hybrid working model
• Access to CFS Employer Super
• Life Leave - 3 days per annum
• Access to Sonder who provides human-powered medical, mental health and safety support through one easy-to-use app enabling you to get support whenever and wherever you need.
• Access to Corporate rates with BUPA Health Insurance
• Confidential coaching and counselling services supporting life, mind, body, relationships, work and family to assist you in taking charge of your own health and wellbeing

CFS Culture

At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential.

Please note, CFS requires all candidates to have full work rights in Australia.

Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate's employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate, however, they will be assessed against the inherent requirements of the role.

This role is based on Gadigal Land (Sydney).