Customer Vehicle Representative

Hertz Global Holdings, Inc.; Hobart; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Uniform provided

Training

Team environment

Job summary

Hertz Hobart is seeking a Customer Vehicle Representative dedicated to delivering exceptional service and sales support. Based at our Hobart store, you will greet customers, process rental and return transactions, promote Hertz options, and ensure vehicle readiness.

You must have strong communication, prior customer service or sales experience, flexible hours including weekends, and a current AUS driver’s license with automatic transmission.

Qualifications

• Experience in customer service or sales; rental industry preferred.
• Able to work 7-day shifts including weekends & public holidays.
• A full and current AUS driver’s licence with the ability to drive automatic vehicles.

Responsibilities

• Create a positive customer experience by greeting and engaging our valued customers
• Complete rental and return transactions efficiently and accurately
• Sell Hertz rental options to our valued customers
• Ensure overall customer satisfaction by resolving issues
• Ensure all features of the vehicles are operational when returned by renting customer.
• Detail vehicles to the Hertz standard
• Ferry vehicles as needed

Skills

Customer service

Sales experience

Communication

Flexible hours

Tools

POS system

Job description

Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other reputable brands of Thrifty, Dollar, Ace and Flexicar. At Hertz we drive a ‘One Team’ culture which means at Hertz you will be exposed to all our different brands and be apart of a global multibrand team.Weputpeople first,drive change andstrive towin together. Ifyou share these values, then Hertz is the place for you to achieve your career goals.

To continue our success in the future of car rental, we’re looking for customer focused, high performing Customer Vehicle Representative to join our exceptional team and grow your career!

About the Role?

As a Customer Vehicle Representative, you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth and profitability of Hertz. The selected candidate will be based at our Hobart location and may be required to work at other stores within reasonable travel distance.

In this role you will;

• Create a positive customer experience by greeting and engaging our valued customers
• Complete rental and return transactions efficiently and accurately
• Sell Hertz rental options to our valued customers
• Ensure overall customer satisfaction by resolving issues
• Ensure all features of the vehicles are operational when returned by renting customer.
• Detail vehicles to the Hertz standard
• Ferry vehicles as needed

About You?

• Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
• Previous experience in customer service or sales; experience in rental industry preferred
• Flexibility of working hours (7-day shift work including weekends & public holidays may apply)
• A full and current AUS driver’s licence with the ability to drive automatic vehicles.

About the Offer?

In return for your hard work and dedication, you will be rewarded with:

• A competitive hourly rate & incentives
• Opportunities for career growth and development
• Full training and a company uniform
• A supportive team environment
• Employee Benefits and a motivating company culture

This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.