Customer Support & Orders Coordinator

Redox; Sydney; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Salary package inclusive 17.5% leave  

Bi-annual company-performance-based  

Annual Salary review

1 day WFH (after probation)

Lunch provided daily onsite

Joining a friendly and supportive team

Secure onsite parking

Paid Volunteer Day

Job summary

Redox, a leading Australian distributor, is seeking an administration professional to support our Sales team in Sydney. You will process customer orders through our in-house system, provide phone and email support, and coordinate with transport, warehouse and sales to ensure timely deliveries.

You should have prior admin experience, solid knowledge of Microsoft Office, and be reliable, deadline-driven and able to work both in a team and independently.

Qualifications

• Demonstrated previous experience in a similar administration role.
• Have a good working knowledge of Microsoft Applications.
• Ability to work to meet deadlines.
• Ability to work both within a team environment and independently.
• Reliability and punctuality, be a forward thinker.

Responsibilities

• Processing customer orders via Redox’s in-house system.
• Provide phone/email support for customer service enquiries.
• Confidently liaise internally and externally with our transport, warehouse and sales team to ensure our customer deliveries are completed in a timely manner.

Skills

Customer service

Data entry

Microsoft Office

Time management

Communication

Job description

Redox, a leading Australian distributor, is seeking an administration professional to support our Sales team in Sydney. You will process customer orders through our in-house system, provide phone and email support, and coordinate with transport, warehouse and sales to ensure timely deliveries.

You should have prior admin experience, solid knowledge of Microsoft Office, and be reliable, deadline-driven and able to work both in a team and independently.