Customer Support & Admin Assistant – Weekly Pay

Haynes Group; Brisbane; Sur place; AUD 50 000 - 60 000; Plein temps

Avantages offerts par ce poste

Weekly pay

Casual to perm

Competitive remuneration

Excellent working conditions

Résumé du poste

Haynes Group is seeking a Customer Support Representative based in Eagle Farm, QLD. You will be the first point of contact for customers, handling inquiries, processing orders and maintaining proactive communication to ensure timely updates on orders.

You will work in a supportive team environment with opportunities for growth, enjoy competitive pay, and weekly pay while contributing to a smooth customer experience across multiple channels.

Qualifications

• Strong verbal and written communication skills.
• Excellent attention to detail and organizational abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and prioritize in a fast-paced environment.
• Customer-focused with a problem-solving mindset.

Responsabilités

• Handle inbound customer inquiries via phone, email and chat.
• Provide timely updates on orders and backorders to customers.
• Process and manage customer orders, including online transactions.
• Expedite backorders and provide daily status updates.
• Support general administrative tasks as needed.

Connaissances

Communication skills

Organizational skills

Multitasking ability

Verbal and written English

Customer-focused

Outils

Microsoft Office

Order management systems

Description du poste

Haynes Group is seeking a Customer Support Representative based in Eagle Farm, QLD. You will be the first point of contact for customers, handling inquiries, processing orders and maintaining proactive communication to ensure timely updates on orders.

You will work in a supportive team environment with opportunities for growth, enjoy competitive pay, and weekly pay while contributing to a smooth customer experience across multiple channels.