Customer Success Admin — Growth & Impact

Arventa; North Canberra; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Growth opportunities

Professional development

Work-life balance

Light rail nearby

Respectful environment

Job summary

Arventa in Australia is looking for an Administration Assistant to support our customer success team and ensure smooth operations across client engagements. You will build strong relationships with our Australian clients, manage ongoing communications, and identify opportunities to expand product adoption while collaborating with the Sales and Executive teams.

This is an in-office role based at our Turner Office.

Qualifications

• 2+ years office based administration or customer service experience
• Sound technical knowledge/skills (desirable)
• Excellent telephone communication skills
• High degree of self-motivation and ambition
• Positive, confident and determined approach
• Desire to work as a part of a winning team

Responsibilities

• Building strong relationships with our existing customers in Australia
• Management of ongoing communication with clients
• Ensuring continued client satisfaction
• Identifying opportunities to expand product adoption
• Collaboration with our Sales Team
• Collaboration with our Executive Team

Skills

Office administration

Customer service

Job description

Arventa in Australia is looking for an Administration Assistant to support our customer success team and ensure smooth operations across client engagements. You will build strong relationships with our Australian clients, manage ongoing communications, and identify opportunities to expand product adoption while collaborating with the Sales and Executive teams.

This is an in-office role based at our Turner Office.