Customer Service & Warehouse Support Specialist

Kirby HVAC&R Pty Ltd; Dubbo; On-site; AUD 50,000 - 62,000; Full time

Benefits offered by this job

Competitive salary + super

Overtime and call-out opportunities

Incentive programs

Job summary

Kirby HVAC&R Pty Ltd in Dubbo is seeking a friendly Customer Service Representative to be the first point of contact for customers, both in-store and on the phone. No specific industry experience needed; a positive attitude and willingness to learn are valued.

You’ll help with stock, warehousing, and counter service, with opportunities to work across branches. The role includes forklift operation (desirable), driving, and building strong customer relationships within a supportive Beijer Ref

Qualifications

• Enjoy helping people and creating a positive customer experience.
• Organised, reliable and keen to learn.
• Comfort with direct, clear feedback in a trade-style environment.
• Basic to intermediate computer skills.

Responsibilities

• Assist in stock management.
• General warehousing duties as required.
• Operate forklift, picking and packing.
• Adhere to health and safety requirements.
• Deliver products in work vehicle to customers.
• Handle internal sales procedures and counter service.
• Build strong customer relationships through helpful service.

Skills

Customer service

Positive attitude

People skills

Teamwork

Willing to learn

Computer literacy

Tools

Forklift

Job description

Kirby HVAC&R Pty Ltd in Dubbo is seeking a friendly Customer Service Representative to be the first point of contact for customers, both in-store and on the phone. No specific industry experience needed; a positive attitude and willingness to learn are valued.

You’ll help with stock, warehousing, and counter service, with opportunities to work across branches. The role includes forklift operation (desirable), driving, and building strong customer relationships within a supportive Beijer Ref