Customer Service Specialist — Community Banking

Bendigo Bank; Trentham; On-site; AUD 32,000 - 42,000; Part time

Benefits offered by this job

Health and wellbeing support

Discounted gym memberships

Private health insurance options

Employee Assistance Program (EAP) for您

BEN U corporate university

Job summary

Bendigo Bank in Trentham is hiring a part-time Customer Service Officer to help customers achieve their banking goals with friendly, personalised service. You’ll handle transactions, educate customers on online banking, and recommend products that fit their needs while keeping risk in mind.

In this permanent role, you’ll be the branch’s face, build strong connections with the community, and participate in on-the-job training and development opportunities.

Qualifications

• Experience in a customer service environment and ability to meet targets.
• Strong attention to detail to ensure secure, accurate transactions with a risk mindset.
• Clear confident communication with customers face-to-face and over the phone.

Responsibilities

• Process transactions and handle cash in a busy branch.
• Educate customers on online banking and digital tools.
• Recommend products and services that fit customers’ needs.

Skills

Customer service

Attention to detail

Communication

Banking knowledge (plus)

Job description

Bendigo Bank in Trentham is hiring a part-time Customer Service Officer to help customers achieve their banking goals with friendly, personalised service. You’ll handle transactions, educate customers on online banking, and recommend products that fit their needs while keeping risk in mind.

In this permanent role, you’ll be the branch’s face, build strong connections with the community, and participate in on-the-job training and development opportunities.