Customer Service & Sales - Pdc Moorabbin Airport

Lawrence And Hanson; Melbourne; On-site; AUD 30,000 - 44,000; Full time

Job summary

Lawrence And Hanson in Melbourne is seeking a customer-focused team member to join our busy branch. You will serve customers on the counter, answer phones and email enquiries, and prepare timely quotes.

You will develop relationships with customers and suppliers, become a product knowledge expert with training provided, and work collaboratively to present the branch at its best.

Qualifications

• Customer-focused and sales oriented
• Excellent problem-solving skills
• Proficient with Microsoft Suite and computer systems
• Positive attitude and initiative
• Ability to multi-task in a fast-paced environment
• Team player with strong communication

Responsibilities

• Serve customers on the counter, answer phones and email enquiries
• Prepare timely quotes for customers
• Develop relationships with customers & suppliers
• Be a product knowledge expert (training provided)
• Collaboratively work as part of the team to present the branch well

Job description

28th October, 2026

About the role

Be a proud member of our team, support our customers by building value and getting it done.

What you would do in this role

• Serve customers on the counter, answer phones and email enquiries
• Prepare timely quotes for customers
• Develop relationships with customers & suppliers
• Be a product knowledge expert to help customers find products they need – we’ll train you on products
• Collaboratively work as a member of the team to ensure our branch is presented in the best way

How can I tell if this is for me?

• Customer and sales focused
• Excellent problem-solving skills - support our customers to find what they need
• Proficient with computer technology and systems including the Microsoft Suite
• A positive and optimistic attitude
• A high level of initiative to support your team members and customers – no job is too big or too small
• A strong sense of urgency - the ability to multi-task in a fast-paced environment