Customer Service & Sales - Lansvale

Lawrence And Hanson; New South Wales; On-site; AUD 42,000 - 56,000; Full time

Job summary

Lawrence And Hanson in New South Wales is seeking a customer-focused team member to support our customers by building value and getting it done.

You will serve customers on the counter, take calls and emails, and prepare timely quotes while developing strong relationships with customers and suppliers. With training on our products, you will become a product knowledge expert and work with the team to keep the branch presented to a high standard.

Qualifications

• Customer-facing experience in wholesale, retail, hospitality, or trade sales.
• Strong problem-solving skills to help customers find what they need.
• Proficient with Microsoft Office and basic computer skills.
• Positive attitude with initiative and ability to multitask.

Responsibilities

• Serve customers at the counter, answer phones and emails.
• Prepare timely quotes for customers.
• Develop relationships with customers and suppliers.
• Become a product knowledge expert after training.
• Collaborate with the team to maintain a well-presented branch.

Job description

26th October, 2026

About the role

Be a proud member of our team, support our customers by building value and getting it done.

What you would do in this role

• Serve customers on the counter, answer phones and email enquiries
• Prepare timely quotes for customers
• Develop relationships with customers & suppliers
• Be a product knowledge expert to help customers find products they need – we’ll train you on products
• Collaboratively work as a member of the team to ensure our branch is presented in the best way

How can I tell if this is for me?

• Customer and sales focused with experience in a customer facing role - including wholesale, retail, hospitality, trade based sales
• Excellent problem-solving skills - support our customers to find what they need
• Proficient with computer technology and systems including the Microsoft Suite
• A positive and optimistic attitude
• A high level of initiative to support your team members and customers – no job is too big or too small
• A strong sense of urgency - the ability to multi-task in a fast-paced environment