Customer Service / Sales Consultant

Superior People Recruitment; Melbourne; On-site; AUD 45,000 - 65,000; Full time

Job summary

Superior People Recruitment in Laverton, VIC is seeking a Customer Service / Sales Consultant to join a growing team. You will respond to phone and email inquiries, deliver exceptional service, and build strong client relationships to ensure high levels of satisfaction.

In this role you will handle sales inquiries, manage on-road operations, review systems for improvements, and coordinate events to engage customers. Previous experience is desirable, but training is available for the right person.

Qualifications

• Previous relevant experience is desirable, but we are willing to teach the right person.
• Outstanding communication skills and the ability to multitask.
• Energy, vibrancy, and a genuine motivation to succeed.
• Exceptional capacity for building rapport.
• Love being a part of a team that strives to achieve mutual goals.

Responsibilities

• Respond to all sales inquiries, via both inbound phone calls and warm outbound leads.
• Take messages for overflow calls taken for other departments.
• Daily management of on-road operations and on-road problem-solving.
• Review and recommend improvements to current systems and processes.
• Account management of current commercial customers.
• Outbound communication to existing and potential customers.
• Coordinate events, webinars, and promotions to engage with potential customers.

Job description

Superior People Recruitment – Laverton VIC

This is your opportunity for an experienced Customer Service / Sales Consultantto be part of a business that is constantly growing and getting better.In this role, you will respond to phone and email inquiries, deliver exceptional service, and build strong client relationships to ensure high levels of satisfaction.

The Role

• Respond to all sales inquiries, via both inbound phone calls and warm outbound leads.
• Take messages for overflow calls taken for other departments.
• Daily management of on-road operations and on-road problem-solving.
• Review and recommend improvements to current systems and processes.
• Account management of current commercial customers.
• Outbound communication to existing and potential customers.
• Coordinate events, webinars, and promotions to engage with potential customers.

What do you need?

• Previous relevant experience is desirable, but we are willing to teach the right person.
• Outstanding communication skills and the ability to multitask.
• Energy, vibrancy, and a genuine motivation to succeed.
• Exceptional capacity for building rapport.
• Love being a part of a team that strives to achieve mutual goals.