Customer Service & Sales Associate — Hybrid & Growth

SmartRecruiters, Inc.; Adelaide; On-site; AUD 50,000 - 60,000; Full time

Job summary

The Good Guys is seeking a Customer Service Team Member to support store operations and deliver a sales-focused customer experience. You will handle daily tasks that keep the store running smoothly and ensure customers receive friendly, efficient service.

Responsibilities include cash handling, multi-channel fulfilment, handling enquiries, promotions, inventory control, and teamwork to maintain a consistent brand experience across channels.

Qualifications

• Customer-focused service that puts the customer first.
• Drive results and maintain high store performance.
• Self-awareness and responsiveness to feedback.

Responsibilities

• Cash handling and tendering transactions.
• Store multi-channel fulfilment and stock integrity.
• Telephone management and customer enquiries.
• Marketing and promotional activity.
• Contribute to financial performance through inventory control.
• Resolve customer complaints and queries effectively.
• Maintain brand presentation through merchandising and in-store displays.
• Continually improve sales skills and product knowledge.

Skills

Customer Focus

Drives Results

Self-Awareness

Job description

The Good Guys is seeking a Customer Service Team Member to support store operations and deliver a sales-focused customer experience. You will handle daily tasks that keep the store running smoothly and ensure customers receive friendly, efficient service.

Responsibilities include cash handling, multi-channel fulfilment, handling enquiries, promotions, inventory control, and teamwork to maintain a consistent brand experience across channels.