Customer Service/ Sales Administration

Miller Leith; City of Melbourne; On-site; AUD 37,000 - 51,000; Full time

Job summary

Miller Leith in Melbourne is seeking a Customer Service & Sales Administrator for an ongoing temporary role. Immediate start, 5 days per week onsite, 8:30am–5pm, with flexible start/finish times. Pay rate is $32/hour + Super, in a global FMCG environment.

The role combines order processing, sales admin, and invoicing support, with SAP experience essential and strong Excel skills required. Coles/Woolworths portals experience is advantageous.

Qualifications

• SAP experience — essential.
• Strong Excel skills with VLOOKUPs.
• Experience with invoicing and basic Accounts Receivable processes.
• Excellent phone manner and customer service.
• Ability to start immediately.

Responsibilities

• Process customer orders via phone, email, and customer portals.
• Make outbound calls to customers regarding orders and account queries.
• Manage invoicing and support Accounts Receivable functions.
• Perform invoice reconciliation.
• Data entry and maintenance of accurate customer/order records.
• Generate basic reports as required.
• Use Excel (including VLOOKUPs) for data management and reporting.

Skills

Customer service

Data entry

Attention to detail

Tools

SAP

Excel

Job description

• $32/hour + Super – ongoing temp role, global FMCG business
• SAP experience essential, start immediately
• Coles/Woolworths portal experience highly regarded

Customer Service & Sales Administration Ongoing Temporary Role

Location: Melbourne North/East
Pay Rate: $32 per hour + Superannuation
Start: Immediate start
Employment Type: Ongoing Temporary
5 days per week onsite 8.30am- 5pm ( Can be flexible with start and finish time)

About the Role Our client, a global FMCG business, is seeking an experienced Customer Service & Sales Administrator to join their busy team on an ongoing temporary basis. This role combines customer order processing, sales administration, and invoicing support. SAP experience is essential for this position.

Key Responsibilities

• Process customer orders via phone, email, and customer portals
• Make outbound calls to customers regarding orders and account queries
• Manage invoicing and support Accounts Receivable functions
• Perform invoice reconciliation
• Data entry and maintenance of accurate customer/order records
• Generate basic reports as required
• Use Excel (including VLOOKUPs) for data management and reporting

What You'll Need

• SAP experience — essential
• Strong Excel skills, including confidence using VLOOKUPs
• Experience with invoicing and basic Accounts Receivable processes, including invoice reconciliation
• Excellent phone manner and customer service skills
• Strong attention to detail and data entry accuracy
• Ability to start immediately

Highly Regarded (Not Essential)

• Experience using Coles and/or Woolworths customer portals

Why Apply?

• Join a global FMCG business
• Immediate start
• Competitive hourly rate of $32/hour + Super
• Ongoing temporary assignment
• Convenient location — Melbourne North/East