Customer Service Pro (Perth) - Growth & Training

TSA Group - Australia; Perth; On-site; AUD 50,000 - 61,000; Full time

Benefits offered by this job

Annual bonuses

Health insurance discounts

Training & development

Flexible schedule

Job summary

TSA Group is seeking customer-focused individuals in Perth to join our Tier 1 Digital Support team representing Services Australia. This full-time role is office-based at Troode Street, offering structured training, ongoing coaching, and clear pathways for progression.

You will handle a mix of inbound and outbound calls, use strong communication to build rapport, and adapt to a flexible schedule. Salary is $55,290 plus superannuation, with the company promoting a supportive, vibrant workplace.

Qualifications

• Customer service experience preferred.
• Excellent communication skills, both verbal and written.
• Proficient with standard computer applications and multitasking.

Responsibilities

• Handling a mix of inbound & outbound calls, helping customers with their enquiries.
• Use effective communication skills to build rapport and provide engaging customer experiences.
• Be flexible with hours to ensure we're available when our customers need us.

Skills

Customer service

Communication skills

Computer literacy

Australian citizen

Job description

TSA Group is seeking customer-focused individuals in Perth to join our Tier 1 Digital Support team representing Services Australia. This full-time role is office-based at Troode Street, offering structured training, ongoing coaching, and clear pathways for progression.

You will handle a mix of inbound and outbound calls, use strong communication to build rapport, and adapt to a flexible schedule. Salary is $55,290 plus superannuation, with the company promoting a supportive, vibrant workplace.